Director of Operations

Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.

The Manny Cantor Center at Educational Alliance brings together a wide range of programs and services to serve the Lower East Side community as well as other parts of NYC. As we have for 130 years, MCC offers best-in-class programming focusing on education, health & wellness, arts & culture, and civic engagement. We are a place where everyone is welcome and believe that progress is powered by relationships. Offering individuals and families, (infants to Older Adults) high-quality, multi-generational programs.

Reporting to the Deputy Executive Director, The Director of Operations will provide operational support to all programs and departments across The Manny Cantor Center.

Responsibilities

• Supervise Associate Director of Rentals and Operations, Head Chef, Kitchen Manager, & Customer Service Manager
• Mitigate risk and ensure compliance with agency, city, state, and federal laws, policies and regulations.
• Work in collaboration with program staff to build sustainable partnerships with vendors and organizations
• Manage operations related to contracts/partnerships (cleaning, security)
• Manage operations related software and databases (Brevio, internal communications, internal website)
• Maintain OSHA regulations and compliance within the facility
• Ensure full compliance with all applicable regulations and laws, including but not limited to permit application, recertification, audits, and site inspections
• Collaborate with Building Engineer to ensure all relevant parties are apprised of safety plan and in compliance with safety regulations
• Manages and updates emergency communication systems, and supports in operation of emergency drills and preparedness in partnership with our Fire Safety Director (FSD)
• Collaborate with Building engineer to analyze building construction and equipment to identify repair /upgrade needs
• Supervise Kitchen and collaborate with the kitchen staff and program leaders to maintain a high standard of quality and member satisfaction
• Oversee kitchen budget, collaborating with the Kitchen Manager and other relevant parties
• Oversee Rentals Department
• Oversee cleaning service and maintenance, and support regularly scheduled maintenance and specialty cleaning in classrooms, kitchen, 6th floor event space, etc.
• Periodically review and revise procedures and controls to maximize efficiency and fiscal responsibility
• Participate in procurement, purchasing, and negotiation of vendor contracts
• Support and collaborate with the security team
• Collaborate with Building Engineer to put in place plans and initiatives to conserve energy and reduce waste
• Participate in development and execution of capital improvements projects.

Qualifications

• Bachelor’s or Master’s degree(s) in relevant field, or equivalent experience.
• 5-7 years’ related experience (i.e.-operations, facilities, building management).
• Demonstrated experience managing people and teams.
• Strong project management skills with the ability to administer multiple projects simultaneously, prioritize workload, and effectively manage resources.
• Experience reviewing, building, and managing budgets.
• Experience collaborating with vendors, organizations, and external stakeholders.
• Familiarity with building systems (mechanical, electrical, plumbing, fire safety).
• Experience with OSHA regulations and compliance a plus.
• Experience working in a JCC or community center a plus.
• Initiative-taking, highly efficient, attention to detail, outstanding problem-solving skills.