Arizona Manager, Domestic Adoption Programs

Title: Arizona Manager, Domestic Adoption Programs

Reports to: Chief Programs Officer, Domestic Adoption Programs

Department: Domestic Adoption

Primary Purpose

This position is based at Spence-Chapin’s Arizona office and will work closely with the Senior Director of Domestic Adoption Programs. The Manager will provide clinical support and guidance to prospective adoptive parents pursuing infant adoption through Spence-Chapin’s Domestic Adoption Program. This individual will provide parent preparation by conducting monthly orientations to new prospective parents, facilitate matching and placement services, and case management of adoptive families. The ideal candidate must possess excellent organizational and communication skills, program management and an enthusiasm to connect with diverse communities. This individual is an excellent written and verbal communicator, and skilled at client engagement. The Senior Manager is energetic, skilled multi-tasker, creative problem solver, and positive team player. This is a full-time, in-person position with an annual salary range of $80,000-$85,000.

Spence-Chapin is a non-profit organization based in New York City that has been providing adoption services and adoption support for more than 110 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas.

Our work is made possible by the dedicated individuals on our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/ adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world.

Key Performance Indicators

Counseling and Case Management

• Oversee day-to-day operations of our Arizona offices
• Manage all Arizona caseworkers, and consultants
• Provide direct client services/social services that require the use of clinical skills and judgment
• Work with the Domestic and Special Needs Adoption Team to facilitate the adoption process for families adopting through Spence-Chapin’s Domestic Adoption Program
• Facilitate monthly orientation meetings providing education to prospective adoptive parents on core adoption themes, and best practices in adoption
• Assist clients in preparing home study documents
• Provide supportive counseling to prospective adoptive families throughout their adoption process
• Provide direct client services/social services that require the use of clinical skills
• Provide options-counseling to pregnant and postpartum women considering adoption
• Educate clients on best practices in adoption. Guide clients in planning, including making a hospital plan, matching with adoptive families, reviewing legal documents and securing an optimal post surrender contact plan.
• Provide short-term, supportive and bereavement counseling to clients who have placed a child
• Gather bio-psycho-social background information, formulate assessments, and write histories
• Document all activities and case notes in internal database
• Maintain weekly tracking reports for all in-process families to assure that their case is moving forward
• Maintain electronic records in a timely manner including SAM case notes and SAM document uploads
• Track client payments when program or professional service fees are due
• Perform any other department or agency-related duties or special projects as directed by supervisor
• Supervise the Domestic Adoption Program Coordinator

Education & Experience

• MSW from an accredited school of social work
• Valid Arizona State driver’s license and clean driving record preferred
• Experience in adoption and child welfare
• 1-2 years’ relevant work experience

Technical Skills

• MS Office –Proficiency in Excel, Word, and PowerPoint
• Experience with database systems and platforms

Key Competencies

• Strong program coordination skills, including robust organization, administrative, communication and written skills
• Demonstrated clinical experience
• Strong oral and written communication, presentation and interpersonal skills
• Strong organizational skills with ability to meet tight deadlines.
• Ability to multitask; strong execution skills: thorough follow-through and attention to detail.
• Strong analytical skills; critical thinking and problem solving

To apply: Please send cover letter and resume to recruiting@spence-chapin.org

This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully.