Property Manager II-Residential (Harlem YMCA)

Salary: $72,000 - $82,000 Annually

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.

A clean, functional, and inspiring environment is a critical component of the experience we provide to every member. The Harlem YMCA is seeking a Property Manager (Residential) whose primary responsibility is to consistently create that environment. They will provide leadership to the overall operation of the mechanical, housekeeping, and life safety systems of the Harlem YMCA, including preventative and routine maintenance, fire safety, security, and pool operating systems. The Property Manager will ensure that the building has the required operating certifications and recordkeeping as mandated by codes. They will also be responsible for ensuring compliance with all Federal, State, and City property regulations.

The Harlem YMCA is one of the YMCA of Greater New York’s (“YMCA”) oldest branches. Aside from requiring a higher level of attention to the maintenance of its building systems, the branch also has an inventory of former SRO rooms that are currently used to house transitional housing tenants. While day-to-day transitional housing operations are overseen by outside organizations, the YMCA is still responsible for building maintenance, cleanliness, and security. The latter three functions fall under the responsibilities of the Property Manager.

Operations at branches hosting transitional housing are 24 hours. Transitional housing operations necessitate a higher level of regulatory compliance. The Property Manager will be required to interface frequently with government agencies and work effectively to prevent and manage violations.

Key Responsibilities:

• Ensure that the facility and grounds are functional, clean, organized, and inspiring.
• Work with the branch Executive Director, in consultation with AO Properties, to develop and manage the annual branch property management budget.
• Identify critical projects necessary to maintain and/or enhance branch functionality and member experience.
• Plan, develop, and oversee maintenance on all mechanical infrastructure systems - electric, plumbing, HVAC, and pool environment. Work with management to develop and administer a preventative maintenance plan for the branch. Actively manage preventative maintenance plans using Y’s property management software.
• Identify and manage repair work and projects in a timely manner using Y property management software to track work from initiation of work order to closure. Where possible, self-performs repair work. Where necessary, conduct bid reviews and recommend selection of contractors. Oversee projects and relevant contractors with minimal assistance.
• Works with outside agencies (FDNY, DOH, DOB, etc.) to ensure compliance with all local, state, and federal regulations related to facilities and grounds. Maintain all required logs and record books.
• Recruits, hires, trains, develops, schedules, and directs assigned staff and volunteers. Where applicable, reviews and evaluates performance. Develops strategies to motivate staff and achieve goals
• Serve as a Manager on Duty as needed.
• Supervise all property management, housekeeping, and security staff on a 24/7 schedule. Coordinate with all branch department heads and achieve a high level of productivity with available resources.
• Serve as the primary line of response for branch-related emergencies during and outside of operating hours.

Desired Skills & Experience:

• High school diploma or equivalent. Bachelor's degree in facilities management or a related field preferred.
• Five (5) - seven (7) years of experience in managing facilities operations, maintenance, and security staff with evidence of progressive supervisory experience and skills development.
• Experience in interfacing with government agencies and addressing violations (prevention and remediation).
• Knowledge of building operation and fire safety codes and regulations. Able to obtain required certificates of fitness including Sprinkler - S12, Standpipe - S13, Fire Drill Conductor - W07, Fire alarm maintainer - S95, Fire Guard - F01, and Hazmat - C42 certifications within the first 120 days of hire.
• Knowledge of Electrical (NYC Codes), Plumbing (NYC Codes), Fire Protection System (NYC Codes), Building Construction and Management, Energy Conservation, Burner and Boiler Operations.
• Working proficiency in Microsoft Office.
• Knowledge of Project Management, bidding, project proposals, and preventative maintenance programs.
• Experience in supervising staff with a 24/7/365 schedule desired but not essential.
• Experience with building management systems (“BMS”) or automated building systems desired but not essential.
• NYC Pool Operator license desired but not essential.