Way Finders - Compliance Manager

Compliance Manager

Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!

At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Compliance Manager. The Compliance Manager furthers our mission through the development and implementation of quality control procedures that ensure compliance with state, federal, and program requirements; and assists in training program staff on rules and regulations.

Benefits include: 20 days of accrued paid time-off in year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!

Wage starts between $54,000 and $61,000 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI/MVR.

The candidate may work in a hybrid-remote manner. Living within easily commutable distance is required.

Responsibilities include:

• Oversee internal audit processes in accordance with policy to ensure compliance with state, federal, and program requirements
• Ensure contract and code compliance related to all leased facilities in collaboration with program directors
• Maintain database and systems to track performance and findings; report to management team and funding sources when applicable
• Submit required information to funding sources in a timely manner; resolve discrepancies as necessary
• Educate and advise staff on policies, procedures, regulations, and community and landlord concerns and issues
• Educate and advise landlords when necessary on policies, procedures, and regulations
• Assist in the development, implementation, and facilitation of recurring trainings and/or action plans to meet program objectives
• Respond efficiently and accurately to requests for information from auditors, internal departments, and/or funding sources
• Coordinate with maintenance staff to ensure proper, compliant turnover of all leased units; maintain accurate, updated files including renewals, terminations, and new leases
• Coordinate with landlords and program staff to ensure that habitability checklists are completed in timely manner
• Oversee the shelter bed registry as required by the state
• Liaise with other housing or social service agencies when necessary
• Coordinate monthly quality assurance meetings to identify best practices, common errors, and training opportunities
• Oversee the successful administration of assigned state benefit program(s), including serving as backup support as needed
• Establish and maintain strong, collaborative relationships with internal staff, owners, landlords, and funding sources
• Remain current with developing trends in homelessness prevention and related areas
• Assist in the research and resolution of software issues and run reports as needed
• Proactively identify and inform management/leadership of any issues that may adversely affect the department or organization
• Provide on-call services as required

Supervisory responsibilities include:

• Ensure new employees are trained in accordance with training plans for new staff members and that existing employees are provided with refreshers and receive retraining when there are performance concerns; evaluate and make process improvements based on feedback
• Evaluate and provide timely feedback to staff on performance-related matters; assess staff members’ strengths and developmental needs; implement performance plans to ensure the development and/or maintenance of necessary skills
• Hire new/replacement staff in an efficient and equitable manner, following recruiting process guidelines
• Those directly supervised include compliance specialists and other program staff

Requirements include:

• 3 years' progressively responsible equivalent experience in housing, social services, or a related role; a combination of experience plus an Associate degree may be a substitute
• 1 year in a supervisory or lead position
• Comprehensive knowledge of housing assistance related regulations and policies
• Advanced ability with Microsoft Office, and comfort learning new technologies
• Demonstrated ability to effectively train and impart knowledge in classroom and mentoring environments
• Demonstrated ability to create and manipulate reports and software programs in a Windows environment
• Excellent verbal, written, and interpersonal communication skills with the ability to work with diverse populations
• Valid driver’s license and acceptable driving record; reliable vehicle
• Bilingual (English/Spanish) skills preferred, but not required
• CORI

Way Finders is an Equal Opportunity Employer that seeks a diverse staff in order to reflect our community and those we serve. Qualified individuals from diverse backgrounds are strongly encouraged to apply. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.