Community Solar Coordinator

CEP is the Low-Income Facilitator for the Oregon Community Solar Program and is responsible for engaging with communities that have been traditionally left out of the solar market, such as those with lower incomes and people of color. This position will enroll low-income individuals into the program through enrollment workshops, community events, and phone intakes. The coordinator will be responsible for outreach and education to the general public and Community-Based Organizations (CBOs), maintaining accurate databases, and collaborating on the delivery of the program using an equity lens. This position may require travel around Oregon for program outreach, in-person presentations, and community events. Work is currently hybrid remote/office.

ESSENTIAL RESPONSIBILITIES

Data Management & Organization

1. Oversee complex databases and work across multiple platforms including accurate and timely data entry
2. Manage and track participants via custom online platform while leading them through the program from initial interest to contract signing
3. Includes Excel, Sharepoint, Salesforce, Acuity, Google Drive, and Slack

Client Management

1. Work with hundreds of low-income utility customers which includes participant education, Q&A, verification, and enrollment
2. Help Solar Project Managers work with customer segments where they have little experience
3. Provide guidance on the low-income program requirements and operations support including managing shared data

Outreach and Education

1. Engagement and education with the public at large including partner research, outreach planning, presentation delivery, and over the phone enrollment
2. Relationship-building with other CBOs, municipalities, etc.
3. Work regularly with larger Program Administrator Team to track program success, create educational materials, and design or adapt aspects of the program

QUALIFICATIONS and REQUIREMENTS

1. Experience in managing data: data entry, troubleshooting, data technology, data analysis
2. Experience with customer service and/or public speaking
3. Knowledge about and passion for renewable energy or solar development preferred
4. Bicultural/Bilingual in Spanish, Russian, or Vietnamese preferred
5. Experience in adult education; diversity, equity, and inclusion; and/or environmental justice
6. Excellent interpersonal skills—able to communicate effectively with diverse individuals and groups of people in a variety of manners, including during public speaking and presentations, over the phone, and in email
7. Must be able to work flexible schedule - evenings, weekends, and intermittent statewide travel
8. Must have a valid driver’s license, good driving record, and access to a vehicle, willingness to travel around state, sometimes for several nights

Statement of Inclusion

Community Energy Project is an Equal Opportunity Employer. Community Energy Project values and operates by a policy of inclusion, providing equal opportunity to all persons regardless of their protected status, including race, color, creed, religion, sex, age, national origin, marital status, sexual orientation, gender identity, disability, and/or any other class determined by law.

Additional:

• Position requires extensive time sitting in front of a computer as well as long periods of time standing while working out in the field at community events, workshops, and training events
• Position requires extensive time talking on the phone conducting participant intakes
• May travel nationally to attend conferences for up to one week at a time
• Non-smoking, drug-free workplace