Alumni Success Manager

Alumni Success Manager

(2024 - 2025 School Year)

Coney Island Preparatory Public Charter School

Brooklyn, New York

What is the Role?

The Alumni Success Manager (ASM) will create and employ strategic structures to support alumni enrolled in college and those who are currently stopped out. The ASM begins working with college bound scholars and their families in the spring of their senior year of high school as they prepare for the transition. Engaging students in reflection, exploration, and the planning process to determine the best path forward is central to your support and their success. You’ll continue to provide alumni with resources throughout their college experience, until college graduation.

This role requires travel 30% of the year to visit students at college campuses and coordinate meetings to fit the needs of alumni and their families. The ASM will be hired by and will report to the Director of Alumni Success.

What You’ll Be Asked To Do

Caseload Management (Advising & Support)

• Drive and implement a tiered caseload management system of support that focuses on college persistence, financial aid, academic and social integration, career and life readiness skills, and college completion
• Analyze data and routinely assess alumni needs to design and inform strategy, including prioritizing campus visits and outreach
• Manage efficient college matriculation process for caseload of alumni, including tracking data and materials
• Serve as primary contact for CIP alumni enrolled at caseload colleges and universities from matriculation through college graduation
• Build warm supportive relationships with alumni caseload via phone, text, or at in-person meetings to establish positive rapport and relationships and share key messages and reminders
• Collect and analyze data to strategize, prioritize, and discover trends across alumni and colleges/universities
• Track and maintain student data using Beyond12 (contact information, ASM contacts/outreach, meetings, Alumni Grants)

College Team and Career, College Success Liaison

• Co-teach senior college and career readiness course at our high school
• Serve as a resource and point of contact for scholars and staff at Coney Island Prep High School prior to matriculation decisions
• Facilitate campus-based initiatives to promote college persistence via workshops, scholarships, life skills, career, and networking opportunities to support alumni in connecting with existing campus resources

Relationship Management

• Develop and maintain strong institutional knowledge of college campuses on caseload
• Build strategic partnerships and engage student support systems at each assigned college or university to cultivate relationships that will support student persistence and increase alumni support, investment, and engagement with the campus
• Assist with minimizing obstacles which may impede degree progress by sharing student data (quantitative and qualitative) with campus partners and discussing resources necessary for improving retention, persistence, and success
• Manage partnerships with outside vendors
• Collaborate cross functionally data for development team, support schools with testing administration, recruitment

Career Development

• Collaborate with Director of Alumni Success and other Charter Management Organizations to develop and implement Coney Island Prep’s strategy to support stopped out alumni
• Provide support to stopped out alumni who are interested in enrolling in college and/or pursuing other opportunities
• Serve as primary contact for all CIP stopped out students and alumni enrolled at assigned colleges/universities from enrollment decision to graduation

What You’ll Need

• Passion for education and a dedication to Coney Island Prep’s mission, beliefs, and values and its commitment to anti-racism
• Steadfast belief that all scholars can achieve at the highest academic levels and deserve an opportunity to succeed in the college and career of their choice
• Proven organizational, oral, and written communication skills; timeliness; accuracy; and consistent and regular communication; and ability to meet deadlines
• Self-reflective and open to frequent feedback, with the ambition and desire to grow and develop
• Initiative and the ability to manage multiple competing priorities
• A positive, solutions-oriented attitude and drive for excellence
• Eagerness to work collaboratively as part of a team
• Cultural competencies to work in low-income communities and a willingness to examine own biases across lines of difference
• Professional demeanor and interpersonal skills to foster relationships with vendors, staff, scholars and their families while demonstrating value of diversity and inclusivity
• Demonstrated ability to support alumni in their pursuit of college graduation and career readiness
• Extensive knowledge of career development opportunities, the college admissions and financial aid processes, as well as the skills necessary to help students be successful in college
• Background in research, networking, and communication skills to connect students to on-campus champions and resources
• Prior experience with Google Suite, CRM, and Excel
• Teaching experience a plus
• Knowledge of higher education law and compliance (FERPA)
• Bachelor's degree required; at least two years of alumni relations work
• Spanish, Cantonese, or Russian proficiency a plus

Who are we?

Coney Island Prep is a college preparatory public charter school in Brooklyn, New York. Merging growth, performance, and commitment, the Coney Island Prep community takes its responsibility to prepare scholars for the college and career of their choice very seriously, but not ourselves. We balance our sense of ownership and responsibility with humility and levity and support each other every step of the way. Coney Island Prep currently serves over 1,300 scholars across its four schools, including:

• 312 scholars in kindergarten – second grade at the lower elementary school
• 336 scholars in third – fifth grade at the upper elementary school
• 348 scholars in sixth – eighth grades at the middle school
• 349 scholars in ninth-twelfth grade at the high school

Commitment to Anti-racism, Diversity, Equity, Inclusion, and Justice

Coney Island Prep is committed to building a team that collectively reflects the various backgrounds, experiences, and identities of our scholars. We recognize and respond to different points of access, so that everyone maximizes their highest potential. We also recognize that because of institutionalized racism and systemic oppression, historically marginalized groups are at a disadvantage when it comes to most application and hiring processes. We want to ensure that all candidates, regardless of their identity, are able to demonstrate their qualifications and are not limited by a lack of opportunity or access. We are committed to creating a space where everyone’s identity is acknowledged, respected, and welcomed. We are intentional about creating an environment where people feel comfortable being their authentic selves at work by constantly examining our organization culture and challenging our traditions.

Benefits and Compensation

• Employees at Coney Island Prep are provided with salaries that are highly competitive, set through a lens of equity, and based on an individual’s skills and experiences relevant to the role. The salary range for this role is from $70,000 - 85,000.
• As a regular full time employee of Coney Island Prep, you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 403(b) retirement benefit package with match and Paid Family Leave.
• Staff are provided with a MacBook Air and access to all the necessary technology and resources needed to succeed in their role.

Are you “All In?” This position starts March 2025.

Coney Island Preparatory Public Charter School is an equal opportunity employer and does not discriminate on the basis of race, religion, color, age, sex, sexual orientation, marital or familial status, national origin, citizenship or disability. We want Coney Island Prep to be a place where scholars and staff of all backgrounds, experiences, and identities feel as though they are valued and can excel.