Development Operations Coordinator

Our client, a substance abuse recovery advocate, not a facility, is looking for a Development Operations Coordinator to start ASAP on a full-time temporary basis. It will be 100% remote, they will need someone to work on EST time, Monday-Friday, hours will be 9-5.

This could lead to a perm role with a very competitive salary (up to $65k) based on experience.

Scope of role:

Gift Processing & Data Entry:

• Accurately and promptly record all donations, including checks, credit card payments, wire transfers, and ACH payments, in the donor database (Salesforce).
• Review and update donor information, donation details, and payment data on donor records.
• Manage the central donations inbox, process daily donor inquiries, and handle gift notifications.

Reconciliation & Reporting:

• Reconcile donation data with financial records to ensure accuracy and proper coding of gifts to the correct accounts, funds, or projects.
• Prepare weekly, monthly, and annual reports detailing incoming donations for management and accounting purposes.

Donor Acknowledgment:

• Liaise with mail house partners to oversee donor acknowledgment processes.
• Generate and send timely, accurate thank-you letters, receipts, and acknowledgments to donors.
• Ensure compliance with legal and tax requirements for donor receipts and reporting.
• Maintain a high level of confidentiality and security for donor information.

Communication:

• Swiftly resolve donor inquiries or discrepancies related to gift processing.
• Serve as the point of contact for collecting department content for the organization's newsletter.
• Partner with Finance Operations to ensure seamless communication between Development and Finance teams.

Administrative Support:

• Assist in preparing development-related documents for audits, tax filings, and other regulatory requirements.
• Support scheduling and coordination for Development team activities.
• Maintain an up-to-date database of development team credentials.
• Provide administrative support for donor stewardship opportunities.
• Ensure external nonprofit rating and information sites (e.g., Guidestar, Charity Navigator) remain current. Other responsibilities as assigned

• Person will support a small Advancement team (3-4 people).
• Person must have nonprofit development experience.

If you are not working, or know someone not working and you or they have salesforce experience, an eagerness to continue your career path in fundraising please share your resume or share questions