CNP Driver’s Assistant

Description of Duties: Represent MEND at donor's homes and businesses. Pick up food and miscellaneous donations from donors' and businesses in the San Fernando Valley. Interact with MEND associates including donors and business employees.

Volunteer Impact: Strengthen partnerships and Increase in-kind donation numbers by assisting with off-site pick-up and drop-off service.

Specific Responsibilities: Accompany and assist MEND driver during drop off and/or pick up of donations. Assist in loading donated goods onto truck. Also unload and weigh donated goods with safe and proper placement in mind. Responsibility include loading and unloading goods by hand or by use of hand trucks at MEND and offsite at donation pick-up locations. Assist drivers to find donation pick up locations. Properly use unloading techniques to ensure safety of self and others. Assist with unloading of the vehicle at the end of each shift. Use customer service best practices with donors to ensure consistent quality service.

Skills/Experience/Resources/Certifications Needed: Experience working in warehousing, manufacturing. Customer service experience preferred. Ability to work in fast-paced environment. Positive attitude, Strong customer service, attention to safety. Ability to move 25 pounds. Ability to read driving directions and maps. Good communication and writing skills. Bilingual in English/Spanish preferred.

Dress Code: Wear comfortable, light clothes (i.e. pants, t-shirt) and closed toe shoes. Shoes must provide safe, secure footing. Shorts may be worn under the following conditions: All shorts must fall at the knee, All shorts must be worn at waist level (no ‘sagging’), made of cotton, jean, or ‘Dickies’ type material (no nylon type or running shorts, bicycle type shorts, yoga shorts). Required to wear a medical grade mask and other Personal Protective Equipment that will be provided for the specific role such as gloves, gowns, face shield as instructed by MEND COVID-19 Supervisor.

Time Commitment: Tuesday/Thursday/ Friday 8am – 12pm, Wednesday 12pm – 3pm