Process Improvement Manager

Company Description:

Passion for Life, Inc. is a 501(c)(3) organization. Our mission is to provide forward-thinking career coaching and immersion opportunities driven by the student’s passions and talents in a fun, structured, and high-energy environment, helping under-resourced youth transform their passions into rewarding careers.

Job Description:

As a growing non-profit organization, we’re dedicated to improving our policies, procedures, and practices while maintaining a supportive, family-oriented work environment. We’re looking for a candidate who is:

• Passionate and self-motivated, bringing their unique skill set and ideas to the table.
• Confident and comfortable working in a fast-paced environment with ambiguity.
• Capable of taking on multiple responsibilities with ease.
• A solution focused impact player that can solve challenges individually and as a team.

If you’re looking for an opportunity that fosters the growth and development of all team members and promotes a Passion for life, apply for this position today!

Key Responsibilities:

• Assessment: Collaborate with cross-functional teams to analyze current processes, workflows, and operational challenges, specifically within career coaching and immersive experience programs.
  • Identify process bottlenecks, inefficiencies, and areas for improvement through data analysis, stakeholder feedback, and regular process reviews.
  • Collaborate with the leadership team to allocate appropriate resources, budget, and support for process improvement initiatives.
• Development: Develop and implement comprehensive process improvement strategies that align with the organization's mission and goals.
  • Lead process improvement initiatives from conception to execution, including designing new workflows, creating processes and documentation, and implementing changes and automation.
  • Assist with fostering a culture of continuous improvement by promoting awareness, knowledge sharing, and employee engagement in process enhancement efforts.
• Implementation: Conduct training sessions and workshops to educate team members about new processes, tools, and methodologies.
• Measurement: Establish key performance indicators (KPIs) and metrics to measure the success and impact of process enhancements.
  • Monitor and track the progress of process improvement projects, ensuring timely execution and delivering measurable outcomes.
  • Collaborate with Research & Evaluation Team regarding data insights to inform process improvement planning and assessment.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; Master's degree preferred.
• Proven experience (1-2 years) in process improvement, business analysis, or operational excellence roles.
• Strong familiarity with process improvement methodologies such as Lean, Six Sigma, Kaizen, etc.
• Exceptional analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Excellent project management skills, including the ability to lead and oversee cross-functional teams.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders and present complex ideas concisely.
• Passion for empowering and uplifting underserved youth, aligning with the organization's mission.
• Proficiency in HRIS systems, payroll software, and MS Office Suite.
• Familiarity with emerging quality management systems and data analytics.
• Experience in Customer Relationship Management (CRM) software implementation.
• Proficiency in process mapping, data visualization, and relevant software tools.
• Experience in the nonprofit sector or working with youth development programs is a plus.

To Apply: If you are excited about the prospect of transforming the lives of youth through process improvement initiatives and contributing to a visionary organization, please submit your resume.

Additional information:

Estimated time commitment: 5-6 hours/ week depending on needs, including

Monthly meetings

Weekly conference calls

Busiest period: work is consistent throughout the school year

Term limit: 3 Months (Can be extendable or volunteer for a specific project with less time commitment on mutual agreement)

Note - Volunteer position