Senior Human Resources Manager (Department of One)

SAMU is seeking a proactive and dynamic Senior Human Resources Manager. In this multifaceted role, you will be responsible for all aspects of human resources management, including talent acquisition, onboarding/offboarding, employee relations, performance management, compliance, compensation and benefits, HR strategy, and organizational development. You will serve as a trusted advisor to leadership, management, and employees, fostering a positive workplace culture while ensuring adherence to employment laws and regulations.

Key Responsibilities:

Recruitment and Staffing:

• Develop and execute recruitment strategies to attract talent that aligns with company values and culture.
• Conduct interviews, coordinate selection processes, and facilitate onboarding for new hires.
• Manage job postings, sourcing, and applicant tracking systems.

Employee Onboarding/Offboarding:

• Sending offer letters and contracts.
• Establishing employee accounts and organizing benefits enrollment.
• Facilitating onboarding sessions with new employees.
• Conducting exit interviews and notifying relevant departments of employee departure.
• Ensuring access revocation and return of company property upon employee departure.
• Working with Finance Team to ensure timely payment of final paychecks and any benefits due.

Employee Relations:

• Act as the main point of contact for employee inquiries and concerns, providing guidance and support.
• Mediate employee relations issues and conduct investigations as necessary.
• Promote a positive and inclusive workplace culture through employee engagement initiatives.

Performance Management:

• Design and implement performance management processes, including regular reviews and feedback mechanisms.
• Assist managers in establishing performance goals and development plans.
• Identify training needs and coordinate professional development opportunities.

Compliance and Policy Management:

• Ensure compliance with labor laws, regulations, and company policies.
• Review and update employee handbooks and HR policies as needed.
• Maintain employee records in compliance with legal and regulatory requirements.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs, including health, dental, and vision insurance, retirement plans, and leave policies.
• Conduct regular market research to maintain competitive compensation practices.

HR Strategy and Organizational Development:

• Contribute to the development of HR strategy aligned with business objectives.
• Support organizational development initiatives and change management processes.
• Analyze HR metrics and reports to inform decision-making.

Qualifications:

• Bachelors degree in Human Resources, Business Administration, or a related field required. Masters degree preferred.
• A minimum of 8 years of experience in human resources, preferably in a generalist role as an HR department of one.
• English fluency required, a second language is preferred (Spanish, French, etc.)
• Strong knowledge of U.S. employment laws and HR best practices.
• Exceptional interpersonal and communication skills.
• Proven ability to handle sensitive and confidential information with discretion.
• Experience with HR software and applicant tracking systems.
• Strong organizational and problem-solving skills.
• Ability to work independently and effectively prioritize multiple tasks.
• Must be authorized to work in the U.S. and able to pass required background checks and health screenings (drugs, alcohol, TB).
• Must be vaccinated for COVID-19 and able to work in-person within the DMV area, with occasional travel/accompaniment to other locations.

Equal Opportunity Employer:

SAMU First Response is an Equal Employment Opportunity (“EEO”) Employer. SAMU does not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.