Regional Director, Program Coordinator

Reporting Relationship: The Program Coordinator reports to the Chief Operations Officer (“COO”).

The Program Coordinator is expected to engage with AAPCI’s leadership (Executive Team) and AAPCI’s external advisors/consultants in connection with various aspects of the domestic violence shelter programs and the social service programs within AAPCI’s supportive housing portfolio.

Oversight Responsibilities:

Oversee African American Planning Commission Inc.’s (AAPCI) domestic violence shelters and the social services programs within AAPCI’s supportive housing portfolio.

Position Summary:

The Program Coordinator, with latitude for independent judgement, is responsible for managing a comprehensive program of social services aimed at homeless survivors of domestic violence and their families, and tenants residing within AAPCI’s supportive housing programs. The Program Coordinator has oversight of Program Directors and other support staff within their assigned portfolio.

The Program Coordinator must have a thorough understanding of HRA’s domestic violence shelter system, an understanding of the provision of social support services in permanent supportive housing, be able to demonstrate shelter and supportive housing program management competency, and present experience in the administration and supervision of staff in a homeless shelter and supportive housing setting.

Principle Duties and Responsibilities:

• Ensure collaborative work with the respective Program Directors and their staff, client services and contract deliverables at their assigned locations.
• Together with Program Directors, train all program supervisors and manage staff at the assigned locations, and administer AAPCI policies and procedures, as needed.
• Work with all Program Directors to ensure that the assigned locations are always audit- ready by program funders, government agencies, and private organizations with oversight responsibilities.
• Work with Program Directors at assigned locations with the goal of monitoring incidents, tracking, reviewing, and addressing funder-identified Corrective Action Plans at all assigned locations.
• Assist Program Directors at assigned locations to meet their mandated number of weekly and/or monthly housing placement numbers.
• Assist Program Directors at assigned locations to develop relationships with private and public sector landlords, real estate brokers, housing developers, nonprofit housing developers, supportive housing operators, DOE and government operated public housing agencies with the goal of furthering the purpose of the shelter program.
• Work with the Program directors to establish partnerships and linkages with community-based organizations, police departments, City Council offices, Community Boards, realtors, funders and other organizations, to further the goal of the programs in their portfolio.
• Prepare monthly and quarterly reports. Timely disseminate all tracking incidents and other required reporting documents.
• Develop a recommended in-house best practices, policies and procedural manual with the assistance of Program Directors.
• Create and develop employee curricula and trainings for employee development with Program Directors, in collaboration with AAPCI’s Human Resource Department and Quality Assurance & Compliance department.
• With respect to assigned locations, work closely with Program Directors and assigned Human Resources Generalist to ensure adequate staffing and the timely identification of and filling of staff vacancies.
• Participate in the development of annual operating budgets through review of financial history with shelter funders.
• Perform various tasks in the absence of a Program Director, such as:
• Completing timely and/or time sensitive reports to be sent to funders
• Overseeing facilities and supervising staff, in the absence of a Program Director
• Overseeing staff time and attendance in the absence of a Program Director,
• Provide training, in the absence of a Program Director
• Oversee the physical plant, and grounds to assure proper maintenance, sanitation, code compliance, including security and fire safety.

• Conduct scheduled and unannounced site visits, as required, including random inspections and audits of programs at assigned locations.
• Be available on-call to resolve program emergencies, as needed.
• Perform other related duties as may be requested by the COO/CEO.

Education/Qualifications:

• An advanced degree in an appropriate social service field (Social Work, Mental Health Counseling, Psychology) or another acceptable field. A licensed individual (LMHC, LCSW, LMSW) is preferred but not mandatory.
• Five (5) years of successful senior leadership experience working within the DHS/HRA/OTDA-funded shelter system. Working knowledge or experience in DOHMH/HPD-funded, social service programs in supportive housing. Three (3) years of staff supervisory capacity.
• Strong analytical, communication skills (written and verbal) and presentation skills.

Professional Experience:

• Clinical intervention experience with single adults and/or families and/or with disadvantaged populations.
• Experience working with high-risk single adults and/or families in the NYC homeless shelter system.
• Fluency with city and state government contract management. Ability to institute quality assurance and compliance measures.
• Knowledge of group dynamics, crisis management, and intervention.
• Ability to help recruit staff, manage staff, and team build.
• Must possess sound leadership skills and competencies.
• Experience working with active substance abusers, and/or with mentally ill adults, and/or with hard to place homeless individuals.
• Knowledge of housing programs and housing resources. Ability to advocate on client’s behalf.
• Knowledge of client entitlements is necessary.

Language Proficiency:

While not mandatory, language fluency in English and Spanish is preferred.

Essential (Physical) Job Requirements:

• • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Must be able to access and navigate each department at the organization’s facilities
  • Strong understanding of the NYC homeless shelter system, including working knowledge

Compensation and Benefits:

Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience, performance in the role.

Compensation:

The base salary compensation range being offered for this role is $110,000.00 to $120,000.00.

Benefits:

AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):

• • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision
  • Commuter Benefits
  • Employee Assistance Program
  • Paid Holidays, Annual Paid Time Off (23 days)
  • Life Insurance
  • Long Term Disability
  • Retirement Benefits Plan (403B)
  • You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.

Equal Employment Opportunity Employer

AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances