Full Time Fundraising and Operations Manager

About H.O.P.E. Baltimore

Helping Oppressed People Excel (H.O.P.E.) Baltimore is a community-driven organization led by individuals who have personally navigated the challenges of reentry. We empower returning citizens by providing mentorship, resources, and support to foster successful and permanent reintegration. H.O.P.E. members receive guidance from peer mentors, access to essential resources, transportation assistance, and invitations to mentoring and support dinners. The core of H.O.P.E. is a weekly drop-in meeting where returning citizens talk through challenges and opportunities, supported by program staff who have themselves experienced similar challenges. Meetings become the springboard for further interaction and possible case management.

H.O.P.E. Baltimore is a fiscally sponsored project, meaning our fiscal sponsor manages finances, HR, and compliance. As the legal entity, the fiscal sponsor is also the official employer of H.O.P.E. Baltimore’s staff.

Position Overview

The Fundraising & Operations Manager is a key leadership role responsible for strengthening H.O.P.E. Baltimore’s operations, fundraising strategies, and communications. Reporting directly to the Founder/Director, this individual will work closely as a strategic partner to ensure the organization’s long-term sustainability and effectiveness. The ideal candidate is a seasoned leader with the ability to operate on strategic, managerial, and hands-on levels across programmatic and administrative functions.

H.O.P.E. Baltimore values diverse experiences and perspectives. If you are passionate about this role but don’t meet every requirement, we encourage you to apply. We prioritize curiosity, a growth mindset, and dedication to our mission.

Responsibilities:

Operations & Organizational Management:

Daily Operations & Workflow

• Oversee daily operations and provide recommendations for improvements in case management, communications, and fundraising.
• Manage communication and workflow between the Founder, Program Manager, and Program Leaders.
• Serve as the primary liaison with the fiscal sponsor, handling financial requests and reporting.
• Draft materials for external presentations and external communications
• Responsible for tracking and reporting of metrics.

Financial & Contract Management

• Monitor budgets and financial reports to ensure fiscal accountability.
• Manage contracts with external partners, such as the University of Maryland.

Program Support & Partnerships

• Work with the Program Manager to establish program data collection and feedback systems.
• Organize and facilitate Advisory Council meetings.
• Build relationships with potential partners and resource providers.
• In partnership with the Founder and Program Manager represent H.O.P.E. Baltimore at resource fairs and community events.

Fundraising:

Grant Writing & Management

• Lead grant writing and reporting processes for private foundation funding.
• Identify new funding opportunities, including corporate sponsorships and government grants.

Donor Relations & Engagement

• Cultivate and maintain relationships with current and potential donors through timely, thoughtful, and sincere communication
• Oversee & develop donor database management, ensuring accuracy and attention to detail.
• Support and occasionally lead fund development efforts.
• Assist with fundraising events and donor engagement strategies.

Communications & Outreach:

Marketing & Digital Communications

• Develop and maintain marketing materials to promote H.O.P.E. Baltimore’s work.
• Use Canva to create promotional content, including event flyers and program information.
• Maintain and update the organization’s website.
• Design and edit graphics for print and digital use.

Community & Stakeholder Engagement

• Manage Mailchimp text communications with members and contact lists.
• Oversee relationships with external donors, external contractors, including graphic designers and videographers.
• Develop an annual communications plan to strengthen community engagement and donor relations including Mailchimp newsletters.

Skills & Qualifications

Required Skills & Experience

• 3-5 years of experience in nonprofit financial management, fundraising, grant writing, program implementation, or a related field.
• Proven track record in grant writing, including budget development and compliance with funding requirements.
• Experience and strong track record working as part of a team, while also demonstrating leadership initiative and ability to work independently
• Experience in developing and implementing systems to improve efficiency and effectiveness.
• Strategic thinking, problem-solving, and decision-making abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Excellent written, verbal, and presentation skills, with the ability to translate data into compelling messaging.
• Understanding of trauma-informed care and how it impacts returning citizens and marginalized communities.
• Deep passion for H.O.P.E. mission; commitment to building and maintaining a workplace that reflects the population served by the organization

Preferred Qualifications

• Experience in strategic planning and organizational leadership.
• Proven success in securing grants from private foundations, government sources, and/or corporate sponsors.
• Experience with donor databases, fundraising platforms, and CRM systems.
• Background in staff management, coaching, and professional development.
• Familiarity with social media strategy and digital marketing.