Senior Automation Developer

The National Endowment for Democracy (NED) supports the democratic aspirations of people around the world working to advance fundamental freedoms, justice, and human rights through grantmaking, research, and solidarity. We are united as a team in the pursuit of a world in which people determine their own future and are free to participate with dignity in their societies, endowed with equal rights and without repression.

As a 501(c)3 grantmaking foundation that receives an annual Congressional appropriation, NED is governed by a private, bipartisan Board of Directors. This unusual arrangement positions NED to play a unique role as America’s leading foundation for freedom, empowering the institution to be nimble, innovative, and risk-taking in support of democratic activists, civil society organizations, independent media, and the NED family core institutes (International Republican Institute, National Democratic Institute, Center for International Private Enterprise, and the Solidarity Center).

Position Summary:

The Senior Automation Developer develops and supports low-code/no-code technology solutions to improve and transform business processes across NED and administers NED's SharePoint. The incumbent works with process owners to define requirements and develop automation solutions in accordance with best practices, document solutions, monitor and support existing automation processes to include root cause analysis and apply corrective actions. As a member of the operations department, mentors, and trains employees in utilizing automation.

Responsibilities:

• Administer NED's SharePoint.
• Support SharePoint modernization efforts.
• Designs, develops, tests, documents, deploys, and maintains efficient and reliable low-code/no-code automations.
• Engages with customers to understand their work and where they see improvement opportunities.
• Collaborates with analysts and stakeholders to evaluate the feasibility and impact of automation.
• Develops and maintains automation frameworks and infrastructure, ensuring efficient, reliable, and cost-effective solutions.
• Develops and executes test plans to ensure that automation solutions meet functional and non-functional requirements.
• Continuously monitors and improves automation solutions, identifying opportunities for optimization and troubleshooting issues as they arise.
• Stays up-to-date on emerging automation technologies and trends, evaluating their potential use in healthcare automation and making recommendations for future development.
• Provides training and support to end-users, ensuring they are comfortable using automation tools and technologies.
• Participates in project planning and implementation, including estimating effort and providing regular status updates.
• Participate in change management activities related to automations.
• Completes all assigned administrative duties and ensures all documentation is complete and accurate.
• Completes are other duties assigned by their supervisor.
• Works with technical staff to ensure conformance to IT policies and standards.
• Other duties as assigned.
• The level of responsibility and independence in assigned tasks will increase with experience.

Qualifications:

• Bachelor's degree or equivalent experience.
• 4+ years of experience in the full cycle of automations development from requirements to production using Microsoft Power Automate.
• 6+ years of experience in SharePoint Administration.
• Sold experience with Microsoft Power Platform and SharePoint.
• Solid understanding and experience with SharePoint security.
• Strong understanding of software development best practices.
• Familiarity with cloud services (AWS, Azure, etc.) and API's.
• Outstanding verbal, written, and interpersonal communication skills.
• Able to present technical information to both technical and non-technical audiences.
• Attention to detail.
• Ability to multi-task and manage complex processes.
• Self-starter with excellent task management and administrative skills.
• Excellent problem-solving skills and ability to work under tight deadlines.
• Function collaboratively in a fast-paced, mission-oriented team, performing effectively as an independent producer under broad management direction.
• Demonstrated experience coordinating and collaborating with business application stakeholders.
• Demonstrated experience performing testing.
• Demonstrated experience with debugging, troubleshooting, and root cause analysis.
• Prior experience in a non-profit environment is highly desirable.
• Authorized to work in the United States.

Located in Washington, D.C., the salary range for this role is $103,000 - $164,250 USD, plus benefits. The final offer for a successful candidate will be determined by a combination of factors, including, but not limited to, skill set, level of experience, education, and market considerations.

At NED, we recognize that our most important asset is our people. We value the diversity of skills and perspectives our team brings to our work. We believe an inclusive and supportive work environment fosters a culture of respect and appreciation for all individuals. NED is committed to creating a workplace that allows everyone to be their authentic selves and make meaningful contributions to our organization, our grantees, and our world.

NED strives to create a work experience that supports the well-being and healthy work-life balance of our employees. Our comprehensive benefits package offers health insurance (includes no copay for mental health services), a generous retirement savings plan, paid parental, vacation, and sick leave, a hybrid workplace model, flexible work schedules, and wellness initiatives to ensure a positive work-life balance.

NED is dedicated to creating an environment of respect and collaboration where everyone is encouraged to participate and take ownership of their work. We offer flexible work schedules and, for most positions, the opportunity for weekly telework days. This hybrid approach allows our employees to balance their work and personal lives while still participating in the collaborative process at the heart of our mission.