National Training Manager

ORGANIZATIONAL OVERVIEW

STRIVE is a national leader in workforce development solutions, empowering individuals to discover their best future selves through innovative, evidence-based career training and holistic, lifelong support. STRIVE partners with employers, funders and community organizations to close gaps in workforce needs and help local economies thrive. Founded in East Harlem, NY, in 1984, STRIVE has grown from its roots to now offer programs in locations across the country.

For more than 40 years, STRIVE has been a catalyst for economic change and prosperity in underserved communities. Our tuition-free skills and job readiness training, one-on-one support and lifetime personal coaching prepare students for careers in high-growth industries such as healthcare, construction and logistics. With a proven pathway to possible, 80% of STRIVE students graduate, 76% attain employment and 70% retain employment long-term.

Looking to the future, STRIVE has embarked on an ambitious ten-year growth plan to increase its impact in more locations nationwide, aiming to serve up to 10,000 individuals each year by 2033.

We meet individuals where they are, providing free programs tailored to adults 18+, including those impacted by the justice system. At STRIVE, there is always a path forward. See why STRIVE has been the pathway to possible for more than 40 years in our 3-minute mission video.

POSITION SUMMARY

The National Training Manager will be a key member of The Programs & Impact team whose purpose is to support quality programming across the STRIVE network, supporting the efforts of STRIVE’s national presence by promoting impactful student recruitment strategies that connect eligible students to available STRIVE programming. This position will assist in supporting STRIVE’s national network and developing staff who help individuals connect to full-time employment and careers through STRIVE’s Five Pillar programs.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Quality, Fidelity & Support Responsibilities

• Design and implement training for Employment Specialists and business development program staff using STRIVE's learning management platform, utilizing tools and resources designed for Employment Specialists.
• Provide onboarding, training and continuous coaching to STRIVE Employment Specialists in managed sites, affiliates and grant funded agencies – virtually and in-person via STRIVE processes and event(s).
• Execute Community of Practice model end-to-end for Employment Specialists and Business Development team members to support system-wide employment, placement & retention strategies.
• Oversee the tracking and reporting of business development metrics, including employer partnerships secured, job placements, key employment retention milestones, and case notes/interview referrals.
• Set baseline performance standards for Employment Specialists across the network.
• Conduct quarterly performance and progress meetings with employment specialists and business development teams to evaluate performance, address challenges, and set actionable goals.
• Assist program sites to improve employment placement and retention outcomes, and employer relationships.
• Lead site specific business development relationship strategy session, including relationship management targets and goals – May require in-person strategy and training/coaching sessions.
• Collaborate with other organizations and program staff to onboard and orient Employment Specialists.
• Assist in the onboarding of Employment Specialists to the organization and the role via the implementation of individual training plans.
• Provide additional support for Employment Specialists who do not meet employment placement standards.
• Collaborate with Program heads and managers to establish and maintain training metrics and to evaluate the effectiveness of employment placement activities.
• Offer guidance on the workforce development, employability and professionalism components of the creation of national professional development opportunities.

Affiliate Membership Support Responsibilities

• Support affiliates with recurring, scheduled train-the-trainer, and technical training development programs.
• Conduct regular trainer observations and provide feedback and coaching as needed.
• Plays mentorship role to training personnel in the STRIVE network, ensuring constant development of their training and facilitation skills.
• Additional responsibilities as assigned

QUALIFICATIONS

• Bachelor’s degree required
• Ability to interact positively with a variety of personalities and populations and to maintain confidentiality
• Knowledge of the local labor market and employer requirements
• Occasional travel, up to 20%, may be required to provide support to STRIVE network sites
• Knowledge of workforce development best practices with experience in community outreach and engagement
• Experience in job readiness or workforce development required
• Must be computer proficient with a working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Must have excellent administrative, communication, interpersonal, and presentation skills

STRIVE offers a rich benefits package that includes:

Health insurance

Dental insurance

Life insurance

Flexible Spending Accounts (FSA)

Pre-tax Commuter Benefits Program

401k with employer match

20 days of PTO (pro-rated for part-time employees)

Sick leave

Up to $500 annual professional development reimbursement

Paid holidays (including week of Christmas)

Early closing each Friday during the Summers

And numerous additional benefits!

Location: Location: STRIVE locations, including Atlanta, Birmingham, New Orleans operating sites, with the ability to work in office at least 2 times per week. Occasional travel to other STRIVE offices required.

STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.