Human Resources Manager

Reports to: Director of Human Resources and Administration

Job Status: Full-Time (40 hours/week)

Classification: Salaried / Exempt

Salary Range: $70,000 - $79,999

Application Deadline: Saturday, January 18, 2025

Start Date: Mid-February 2025

Location: Washington, DC area

About Generation Hope

Generation Hope is a nonprofit organization committed to ensuring all student parents have the opportunity to succeed and achieve economic mobility. We drive systemic change by partnering with education and policy leaders while offering direct, two-generation support to teen parents in college and their children. To date, we’ve provided over $1.5 million in tuition assistance, supported more than 500 teen parents in college, celebrated more than 200 degrees earned through our program, and partnered with over 30 two- and four-year institutions nationwide.

Our team culture is rooted in excellence, respect, and inclusion. Named "one of the best nonprofits" by Spur Local, we embrace diversity in all its forms—background, thought, and experiences. If our mission and culture resonate with you, we invite you to consider joining our team. For more information, visit www.generationhope.org.

We offer competitive benefits, including 403(b), health, dental, vision, paid time off, and a hybrid work model. Full details are available at generationhope.org/careers. All employees must be fully vaccinated against COVID-19 before their start date.

Position Summary

The Human Resources Manager supports all HR functions at Generation Hope, including recruitment, employee relations, compliance, performance management, training, benefits, race equity work, and administrative support. This role is pivotal in ensuring HR processes are efficient, compliant, and aligned with organizational goals while fostering a positive and inclusive work culture. Additionally, the Human Resources Manager will support organization-wide initiatives, such as Think Forward Day and the Annual Staff Retreat, and lead the Morale Committee, contributing to team engagement and organizational culture. This role also requires supporting staff across multiple locations, including Washington, DC, New Orleans, and Dallas. This position does not include direct supervisory responsibilities but is a critical managerial resource for HR operations, including policy management, file maintenance, HRIS administration, and office support.

Key Responsibilities

Policy & Compliance Management

• Develop, update, and enforce HR policies and procedures in compliance with federal and state regulations.
• Conduct regular HR file audits, maintain records, and implement efficient document management systems.
• Stay current on changing federal, state, and local employment-related policies and regulations to ensure ongoing compliance.

Benefits Administration

• Support with employee benefits, including plan selection, implementation, and compliance with regulations like ACA, COBRA, FMLA, and HIPAA.
• In partnership with the Director of Human Resources & Administration, liaise with benefit plan administrators and educate employees on benefits programs.
• Manage multi-state benefits to ensure compliance with varying state policies.

Onboarding & Offboarding

• Lead the talent acquisition process, including job postings, candidate screening, and interview coordination.
• Manage new employee onboarding to create a seamless and engaging new hire experience, including drafting offer letters, conducting reference checks, and scheduling and facilitating training.
• Oversee offboarding, including exit interviews, benefits termination, and equipment retrieval, while supporting managers with transition plans.

Employee Engagement & Development

• In partnership with the Director of Human Resources & Administration, facilitate the annual and mid-term employee appraisal processes and recommend improvements.
• Mediate workplace conflicts and develop actionable solutions to foster positive employee relations.
• Conduct staff surveys to assess and enhance the employee experience, share data results with leadership, propose recommendations, and present findings to staff through organization-wide initiatives.

Race Equity Work

• In partnership with the Director of Human Resources & Administration, design and facilitate equity training sessions and workshops for staff and leadership.
• Review HR policies and procedures to identify and eliminate systemic inequities.
• Establish metrics to track the organization’s progress in meeting race equity goals, providing regular reports to leadership.

Administrative & Organizational Support

• Maintain accurate employee records and ensure HR files are up to date and accessible.
• Prepare HR reports, presentations, and documentation for leadership as needed.
• Lead the Intern Program, acting as the Point of Contact (POC) for all coordination, onboarding, and administrative support.
• Manage vendor relationships and contracts related to HR services.
• Provide logistical support for Think Forward Day, including planning, coordination, and execution.
• Lead the Morale Committee to enhance staff engagement and morale across all locations.
• In partnership with the Events Manager, plan and organize the annual Staff Retreat, ensuring a cohesive and impactful experience for all team members.

Multi-Site Support

• Support staff across Washington, DC, New Orleans, LA, and Dallas, TX, ensuring equitable access to HR resources, training, and benefits.
• Coordinate with managers and staff in these sites to address unique needs and compliance requirements.
• Travel to these locations to foster relationships, provide on-site support, and ensure alignment with organizational goals, as needed.
• Perform other tasks as assigned to support Generation Hope’s mission.

Required Skills & Qualifications

• Education: A bachelor’s degree in human resources, business administration, or a related field or equivalent work experience is required.
• Experience: 3+ years in HR roles with increasing responsibility, including 1+ years in Labor and Employee Relations. Experience leading and executing race equity initiatives.
• Certifications: SHRM certification preferred.
• Technical Proficiency: Experience with HRIS (e.g., BambooHR), project management tools (e.g., Monday.com), and Google Workspace; Canva experience is a plus.

Core Skills

• Exceptional written and verbal communication skills.
• Personal and professional commitment to understanding and dismantling systemic and institutional racism
• Strong interpersonal, negotiation, and conflict-resolution abilities.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Detail-oriented with strong analytical and problem-solving skills.
• Proven ability to coach employees and management through complex and sensitive issues.
• Familiarity with remote work technologies and multi-site team management.
• Experience with event planning and execution for organizational initiatives (e.g., retreats and recognition events).
• Ability to identify and implement process improvements for efficiency and scalability.
• Proven track record of fostering a positive and inclusive organizational culture.
• Strong project management and time management capabilities.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 10lbs at times.

Schedule:

• Regular work hours are from 9am to 5pm; with weekends, extended, or alternative hours for special events.
• Generation Hope has a hybrid work environment. This role will work in the DC office on Monday, Tuesday and Thursday.

CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, MARYLAND AREA BEFORE THE EMPLOYMENT START DATE.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.