IT Coordinator

IT Coordinator

As our IT Coordinator, you will work in close partnership with the Central IT team to provide on-site technology support for Apple CEI and other programming, so scholars can fully participate and staff can execute their roles.

Day to day, you will:

1. Provide Tier I IT support to staff and scholars, including troubleshooting device and connectivity issues (e.g., password resets, connecting to Wi-Fi, setting up Zoom Rooms)
2. Manage hardware inventory, including receiving, unboxing, and configuring new devices.
3. Maintain and ensure the readiness of devices like iPads, MacBooks, and shared technology, including performing updates and charging.

To thrive in this job, you must:

1. Have confidence working with technology specifically the tools we use (software- Google, Zoom, Slack, etc and hardware- Macbooks, iPads, Chromebook, AV)
2. Be eager to learn new technologies and have a growth mindset
3. Demonstrate excellent communication and customer service skills

Interested? Keep reading.

College Track is a comprehensive college completion program that equips students from underserved communities to be the first in their families to graduate with a bachelor’s degree. We do this by offering a holistic, asset-based program that invests in each of our scholars over 10 years: from high school to college, through the launch of their careers.

You’ll know the IT Coordinator role is the right fit if…

• You have strong computer skills and confidence working with current computer technology as an end-user, specifically, Apple iPads, Chromebooks, Macbooks, Google Apps (Email, Calendar, Drive), and Zoom video conferencing
• You enjoy troubleshooting and problem-solving in a fast-paced, dynamic environment
• You are detail-oriented and capable of managing hardware inventories and keeping everything organized
• You are flexible and adaptable; willing to support projects across departments
• You are highly motivated; able to work independently and as a member of a team
• You are excited about working a 100% In Person with our scholars. You’d be expected in the office 5 -8 hours a week between the hours of 10:00-6:00 Monday-Friday . With the option of working (2) half days or (1) full day/week. We would need you to be available to attend ITC role-alike meeting on Thursdays at 11:00 am PT once a month.

Compensation: This position is Part-Time, Non-Exempt. The full compensation range for a IT Coordinator in Watts, CA is $25 - $28 / Hour with the exact compensation depending on experience.

Benefits: As a member of our College Track nation, you would be provided access to extensive benefits which include, but are not limited to:

• Health Care: Staff and their dependents can enroll in our comprehensive, competitive, and affordable health care options and the majority of the costs are covered by College Track.
• Work-Life Balance: Time off is essential to success and we provide up to 27 discretionary time off days (sick and vacation) in addition to 28 paid office closures and holiday days in your first year of employment.
• Financial Security: Immediately you can enroll in our 401(k) plan with a match of up to 4%. Additionally, life insurance that is 1x your salary is paid for by College Track with the option to purchase additional coverage

How To Apply [Priority Deadline of March 16, 2025]

We’d love to get to know you. To apply, fill out the application and upload your resume. A cover letter is optional. You might consider submitting a cover letter if there is something you want to tell us about your experience that isn’t highlighted on your resume or if you are new to the fields of college access and college success. Applications will still be accepted after the priority deadline.

College Track is an equal-opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate based on race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression and strongly encourages all to apply.