Human Resources & Operations Manager

About Us

Riverkeeper is New York’s premier water quality advocate. Established in 1966, Riverkeeper protects and restores the Hudson River from source to sea and safeguards drinking water supplies, through advocacy rooted in community partnerships, science and law. With an annual operating budget of $4.5 million, Riverkeeper is a mid-sized not-for profit operating in the Hudson Valley. This is an exciting opportunity to join an organization doing impactful work.

For more information, visit www.riverkeeper.org.

Application Process: Applications will only be accepted using this link: https://riverkeeper.bamboohr.com/careers/33?source=aWQ9MjU%3D

JOB TITLE: Human Resources & Operations Manager

DEPARTMENT: Finance & Operations

REPORTS TO: Chief Financial & Operations Officer

LOCATION: Ossining, NY – hybrid schedule, with at least 2 days/week in office

POSITION SUMMARY

Riverkeeper is seeking a talented and self-motivated Human Resources & Operations Manager to develop and implement strategic people programs that complement organizational objectives, while shaping Riverkeeper’s evolving culture in partnership with the leadership team and stakeholders across the organization. Under the direction of the Chief Financial & Operations Officer (CFOO), this role participates in all aspects of the HR function, including recruitment, employee engagement and relations, performance management, training and development, payroll and benefits administration, policy development, legal compliance as well as overseeing the integrity of the HRIS system and electronic employee files. Additionally, the HR and Operations Manager will be a champion of Riverkeeper’s commitment to Diversity, Equity, Inclusion, and Justice (DEIJ) by working closely with the DEIJ Committee and its subcommittees on the implementation of our DEIJ goals and objectives. The role will also help to manage general office operations and will provide support to the finance function on the team.

ESSENTIAL DUTIES & RESPONSIBILITIES

(This is not an exhaustive list of all job duties, responsibilities, and requirements.)

Specific duties and responsibilities include:

• Manage the day-to-day human resources activities in support of an employee population base of 30-35 staff members.
• Oversee recruitment, hiring and onboarding of staff, utilizing internal resources and ensuring appropriate outreach to ensure a robust and diverse candidate pool. Partner with hiring managers to ensure a streamlined interviewing, selection and integration process for new hires.
• Develop, source and implement training and development initiatives that foster a learning culture and promote employee engagement.
• Oversee the management and integrity of the Human Resources Information System (BambooHR) in maintaining accurate electronic employee files, and optimizing system use for HR functions that can be automated to streamline HR program administration, while providing employees with self-service options.
• Manage annual HR programs such as:
  • Performance Review process: coach and support managers in providing feedback and addressing development opportunities.
  • Salary Increases: written communication to staff and updating in HRIS/payroll
  • Compliance Trainings: Anti-harassment and any other legally-required trainings
  • Employee Engagement Survey: create and implement survey, analyze and summarize results, share results with leadership team and staff, identify actionable topics/themes
  • Open Enrollment: for health and other benefit programs (in partnership with brokers); optimize use of HRIS to streamline process. Monitor value of benefits for cost-effectiveness, competitiveness and employee satisfaction.
• Work with CFOO in overseeing employee relations to resolve and mitigate employee issues, conduct investigations, as necessary, and make recommendations for appropriate outcomes.
• Coordinate employee disability leaves and related documentation requirements.
  • Maintain knowledge of trends and best practices related to:Employment law and regulatory changes/updates
  • New technologies in human resources
  • Talent management
  • Compensation benchmarking and policies
• Update and maintain workplace-related policies in addition to the employee handbook, ensuring legal compliance as required.
• Partner with managers during recruitment to ensure job descriptions are up to date, relevant to the position with essential job functions and key indicators of success, and are benchmarked to ensure salary equity.
• Actively participate as a member of the DEIJ Committee on the implementation of Riverkeeper’s DEIJ goals and objectives, ensuring that DEIJ best practices are integrated in key people initiatives and programs developed and conducted by HR.
• Help manage general office operations, including on-site office space, storage, etc.
• Support the finance team on audits, vendor contracts and invoices, as well as provide backup support on invoice management and payment, depositing donor gifts, etc.
• Participate in relevant Riverkeeper staff, board and advisory board meetings.

EXPERIENCE & COMPETENCIES

Research shows that women and people from under-represented groups often apply to jobs only if they meet 100% of the qualifications. Please know that no one ever meets 100% of the qualifications. If much of this describes you, we encourage you to apply.

• A minimum of 3-5 years of experience in human resources (including such areas as recruitment, training, employee relations, payroll/benefits administration, etc.), preferably in a non-profit setting.
• Additional experience in Diversity, Equity, Inclusion and Justice (DEIJ) and restorative justice practices are strongly preferred.
• Collaborative mindset with strong interpersonal, communication, and coaching skills.
• Organizational resourcefulness – ability to navigate complexity and thrive in a fast paced and changing environment using strong judgement and decision-making skills.
• Demonstrated history of working with confidential matters requiring sensitivity and discretion.
• Proven ability to think strategically, multi-task, prioritize, be flexible and problem-solve.
• Highly organized, detail oriented, and self-motivated.
• Ability to plan agendas, lead meetings, and convey expertise.
• Knowledge of payroll and HR software systems a plus (ADP, BambooHR or related HRIS, etc.).
• Experience with QuickBooks or other financial software systems is a plus.
• Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, as well as Google Suite.
• A commitment to the mission, vision, values and goals of Riverkeeper, and to promote justice, equity, diversity and inclusion through work for a non-profit organization.
• A connection to the Hudson River and its watershed, and a general familiarity with Riverkeeper’s priority issues.
• Bachelor’s degree, or additional work experience, in a relevant field is preferred.

PHYSICAL REQUIREMENTS

• Ability to work in an open office environment with stairs (no elevator)
• Ability to sit for long periods of time

HOURS/SHIFTS

This exempt position is full time (40 hours/week), Monday - Friday. Flexibility to work some evenings and weekends may be required.

SALARY

Full-time base salary range: $70,000-80,000.

BENEFITS

Riverkeeper offers health, dental, vision, life and disability coverage, retirement savings plan match, annual professional development stipend, Paid Time Off (vacation, sick, personal days, floating holidays, parental leave, holidays, summer Fridays), and other benefits; closed between Christmas and New Year’s Day holidays.

Application Process: Applications will only be accepted using this link: https://riverkeeper.bamboohr.com/careers/33?source=aWQ9MjU%3D

OTHER

All employees must be fully vaccinated for Covid-19.

The position will remain open until filled.

Riverkeeper is an AA/EEO employer. Riverkeeper is committed to attracting, developing, and retaining exceptional people, and to creating a work environment that is dynamic, rewarding, and enables each of us to realize our potential. Our work environment is safe and open to all employees and partners, respecting the full spectrum of race, color, religious creed, sex, gender identity, sexual orientation, national origin, political affiliation, ancestry, age, disability, genetic information, veteran status, and all other classifications protected by law.

People from diverse backgrounds are encouraged to apply.