POSITION: Member Service Representative
FLSA STATUS: Non-Exempt, Full-time
REPORTS TO: Sr. Manager, Individual Membership
Summary of Position
AMIA is seeking a member service representative to respond to calls and emails from members, potential members, and others.This position is responsible for providing excellent front-line customer service, following up to ensure the complete and timely resolution of inquiries and requests, and providing assistance with a variety of tasks.
Dimensions
Nature and Scope
The Membership Service Representative is responsible for providing excellent front-line support to members and other interested parties reaching out through AMIA’s phone system and email inboxes.
Principal Accountabilities
Essential Functions
Ideal Behaviors
Qualifications
*To be considered for this position, candidates must submit a cover letter, resume, and their desired salary range.
**Incomplete applications, including those that do not provide all requested information, will not be considered.
***Qualified candidates will be contacted for interviews. No telephone calls will be accepted.
At AMIA we are committed to diversity and creating an inclusive environment for all employees. We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, age, ethnic or national origin, gender, sexual orientation, gender identity/expression, pregnancy, marital status, religion, physical or mental disability, military/veteran status, or any other protected status.
EEO Employer/Vets/Disabled
POSITION: Member Service Representative
FLSA STATUS: Non-Exempt, Full-time
REPORTS TO: Sr. Manager, Individual Membership
Summary of Position
AMIA is seeking a member service representative to respond to calls and emails from members, potential members, and others.This position is responsible for providing excellent front-line customer service, following up to ensure the complete and timely resolution of inquiries and requests, and providing assistance with a variety of tasks.
Dimensions
Nature and Scope
The Membership Service Representative is responsible for providing excellent front-line support to members and other interested parties reaching out through AMIA’s phone system and email inboxes.
Principal Accountabilities
Full Time Benefits
35‐hour work week
Benefits Effective the 1st day of the month following hire.
Health Insurance
Dental Insurance
Vision
Life Insurance/AD&D
Long‐Term Disability Insurance
Short‐Term Disability Insurance
Retirement
Section 125 Cafeteria Plan
Annual Leave
Sick Leave
Personal Day
Paid Holidays
Full Time Benefits
35‐hour work week
Benefits Effective the 1st day of the month following hire.
Health Insurance
Dental Insurance
Vision
Life Insurance/AD&D
Long‐Term Disability Insurance
Short‐Term Disability Insurance
Retirement
Section 125 Cafeteria Plan
Annual Leave
Sick Leave
Personal Day
Paid Holidays
Qualified candidates will be contacted for interviews. No telephone calls will be accepted.