Care Manager / Case Manager

About Us:

Hospice of Santa Barbara, Inc., the second oldest Hospice in the United States, is a unique and innovative organization that serves those who are either impacted by a life-threatening illness or grieving the loss of a loved one. Our services are provided free of charge; we receive no support from the government or insurance agencies and are dependent on community support. We have a highly committed staff and foster a positive, collaborative, and creative work environment. We make a difference in the lives of hundreds of people every year and believe it is a privilege to be serving others.

About the Position:

As Care Manager for Hospice of Santa Barbara, your primary responsibility will be to facilitate the planning, implementation and monitoring of a plan of care for an assigned group of patients and/or families. As a key member of the Patient Care Services team, you will utilize your specialized training to provide compassionate care and support for those facing circumstances related to illness and/or end of life. This position is full-time at 40 hours per week with some remote work possible based on the needs of the agency and patients. Through your meaningful contribution, the Patient Care Services program will continue to blossom, answering the needs of our community. Specifically, your essential duties and responsibilities will be as follows:

• Perform an initial, comprehensive psychosocial, spiritual, physical assessment for patients and/or families. Reassess periodically. Provide guidance, as needed, on entitlements/benefits or other financial or community resources.
• Identify and integrate the psychosocial issues into goal-directed plans of care, working in collaboration with the Patient Care Services team.
• Perform short-term crisis intervention and individual and/or family counseling as appropriate.
• Collaborate with Care Coordinators, Director of Volunteer Services, Patient Care Volunteers and community partners to support the Patient Care Services program, including presenting in volunteer training modules.
• Raise the community’s awareness about the emotional, social and spiritual healing opportunities death and grief present by performing a minimum of 4 community presentations annually; effectively communicate HSB’s unique services to medical and social services persons and agencies for the purposes of creating a pipeline of referrals for HSB’s Patient Care Services program.

What You’ll Need:

• MSW, ASW, or LCSW
• Demonstrated ability in care management and counseling, including familiarity with community resources
• Care management experience preferably in either a hospice or a health care setting
• Experience collaborating with volunteers
• Knowledge of local (Santa Barbara) medical, health care agencies, and social service agencies
• Experience in public speaking; effective presentation skills
• Effective time management and prioritization skills
• Ability to give and receive constructive criticism
• Ability to reason, deduce and carry out complex multiple-step processes
• Commitment to HSB’s vision and mission; passion for our cause
• Ability to multi-task and effectively prioritize competing priorities
• Excellent written and verbal communication skills; ability to communicate with all staff and members of the Board of Directors
• Commitment to high ethical standards and professionalism as per our internal workplace standard
• Must have own transportation