Member Support Coordinator

About GWC: Founded in 2001, the Garment Worker Center is a worker rights organization leading an anti-sweatshop movement to improve conditions for tens of thousands of Los Angeles garment workers. Through direct organizing, GWC develops leaders who demand enforcement of strong labor laws and accountability from factory owners, manufacturers, and fashion brands. We center immigrant workers, women of color, and their families who are impacted by exploitation in the fashion industry.

Position description: The GWC seeks a dedicated new team member to coordinate support services and referrals for our worker members, and to provide technical assistance to a worker committee on mutual aid. The position was created in response to the increase in services needed during the pandemic and requires someone committed to balancing compassionate support services with GWC‘s central organizing mission.

Responsibilities

• Conduct intakes with members to assess their needs and goals.
• Maintain an up-to-date case management system.
• Enroll members in CalFresh and manage a BenefitsCal account.
• Hold CalFresh enrollment clinics.
• Enroll members in Metro’s Low Income Fare is Easy (LIFE).
• Hold joint regional clinics with Wage Clinic.
• Support Mutual Aid committee of members.
• Support coordination of monthly workshops on various topics such as tenant rights, immigration rights, etc.
• Support coordination of the annual Mental Health Workshop Series for garment workers.
• Collaborate closely with community-based partners and worker centers.
• Coordinate food donations to GWC’s food pantry and bi-weekly food distributions.
• Hold one-on-ones with GWC Organizers, as needed, to ensure strong communication and case management with members.
• Attend monthly meetings with Organizers, Wage Clinic, and Member Support.
• Table and present at Organizer events (ex, General Membership Meetings, Cafecito Orientations, Leader Meetings, Asambleas, etc.)
• Maintain GWC’s public Resource Guide.
• Maintain internal community resource list.
• Coordinate distribution of periodic emergency funds to members, as funds permit.
• Refer workers to GWC Organizers for general recruitment or organizing support.
• Recruit workers to GWC member meetings and events, as well as to become dues-paying members.
• Support fundraising efforts for Member Support needs.

Qualifications and Skills

• 1-2 years of relevant experience such as crisis support, or trauma-informed case management.
• Strong commitment to social, racial, gender, and economic justice.
• A desire to grow and build worker power.
• Self-motivated, able to set priorities and goals, and also works well in collective settings.
• Must be proficient with LA’s public transportation system, or able to drive their own car.
• Trained in Microsoft Word and Excel; Google Calendar, Google Drive
• Knowledge of public programs like Medi-Cal, CalWorks, CalFresh, Supplemental Security Income (SSI), Cash Assistance Program for Immigrants (CAPI), etc. (preferred, not required)
• Knowledge of the Regional Center system, IEP, IFSP, Early Start, etc. (for children) (preferred, not required)
• Knowledge of Casebook (preferred, not required)