SUN Bucks (Summer EBT) Enrollment Assistant

Project Bread connects people and communities in Massachusetts to reliable sources of food while advocating for policies that make food more accessible—so that no one goes hungry. To assist us in meeting our mission, Project Bread – The Walk for Hunger is seeking a temporary, part-time SUN Bucks Enrollment Assistant

to join our team for the summer.

At Project Bread, we have a deep commitment to creating positive social change and recognize that hunger and racism are inextricably linked. We work in a fast-paced environment that values learning, innovation, and diverse perspectives. Knowing its centrality to our work, Project Bread is committed to equity and inclusion. We aspire to build a diverse team, including groups that are traditionally underrepresented among our sector leadership. We strongly encourage people of all backgrounds to apply.

Supervisor: Khara Shearrion, Senior Director of SNAP Outreach Programs

Pay Range: $23-$25 per hour

Schedule & Commitment: Monday through Thursday, up to 25 hours a week. This is a temporary position, starting no later than June 2nd and expected to end late August.

The Role: The SUN Bucks Enrollment Assistant will work closely with the Senior Director of SNAP Outreach Programs to help families with school-aged children enroll in SUN Bucks (formerly known as Summer EBT), so they can buy healthy food all summer long. The Intern will be responsible for ensuring applications for the federal SUN Bucks (Summer EBT) program are properly received, entered, and filed, as well as providing over-the-phone assistance to clients, referring them to the FoodSource Hotline when needed. Successful candidates must have strong customer service skills and attention to detail.

Primary Responsibilities:

• SUN Bucks Application Processing and Data Entry:
  • Manage incoming and outgoing mail, including checking P.O. Box daily (5-7 minute walk from the office)
  • Review and transfer client information from paper applications into online state portal, ensuring data integrity and confidentiality.
  • Provide over-the-phone follow-up and support to clients with incomplete applications.
  • Maintain accurate filing and storage of paper applications.
  • Prepare and mail out SUN Bucks paper applications.
• Organizational Responsibilities:
  • Provide callers with general information about Project Bread’s FoodSource Hotline.
  • Support the Hotline team with additional SNAP Outreach projects and general admin tasks as needed.

Qualifications:

There are innumerable ways to learn, grow and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences and take a broad look at the experience of each applicant. This said, we are most likely to be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below.

• Passion for Project Bread’s mission to fight hunger and ensure everyone can access and afford food with dignity.
• Strong attention to detail and accuracy in digital data entry.
• Excellent customer service skills, with the ability to build rapport and clearly communicate information over the phone.
• Self-motivated and able to work independently and meet deadlines
• Fluency in Spanish and/or Portuguese preferred but not required

Additional Requirements

Working Location: The SUN Bucks Enrollment Assistant will need to be present in the East Boston office Monday through Thursday. The Assistant will need to check the P.O. Box daily (a 5-7 minute walk from the office).

COVID-19 Vaccine Policy: For the safety and protection of Project Bread Staff & Constituents we do have a COVID-19 Vaccine Policy that requires all staff to be fully vaccinated per the CDC definition. Accommodation requests will be considered through our normal request process.

Benefits

Benefits for temporary, part-time employees include contributions to commuting costs, access to employee retirement plan, and paid holidays, sick time, and time off.

How to Apply

Please apply here by completing our application form and uploading your resume and cover letter in MS Word or Pdf format.

Review of applications will begin Monday, April 28 and continue until the position is filled.

Project Bread is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, gender expression, veteran status, height, weight, or marital status in employment or the provision of services. Please contact us at jobs@projectbread.org if you would like to request special accommodations during the interview process.