Program Coordinator

Position: Program Coordinator

Reports to: Operations Manager

Position Type: Full-time (37.5 hrs), In-Person, Hourly

Education Requirement: Bachelor's Degree preferably in Human Services, Education, Non-profit work.

About Mujer al Volante:

Our Mission:

Mujer al Volante’s mission is to support low-income immigrant, refugee, and asylee women and mothers in taking the steering wheel of their lives. As the only program of its kind nationwide, we create pathways to employment, education, civic engagement, financial independence, and more—through something as essential as a driver’s license.

Position Summary:

The Program Coordinator will provide back-end office support to Mujer al Volante (MAV) staff as well as assist with the organization's day-to-day administration. They will be responsible for participant intakes, managing logistics and coordinating service providers and volunteer personnel for all activities. They will manage communications on multiple platforms, including social media, email, phone, and website.

Responsibilities:

Coordination (50%)

• Schedule and coordinate events.
• Be present at all workshops to help set up, manage logistics, and break down event space.
• Assist with walk-in appointments and walk-in registrations.
• Help participants with loaner computers and the use of virtual-reality driving simulator(s), as needed.
• Prepare and print all materials, forms, and informational packets needed.
• Collect all manual registration forms and transfer them to the MAV online database.
• Maintain filing systems and ensure they are current with all printable documents needed for cohorts.
• Maintain integrity, security, and confidentiality of data collected.
• Assist with collecting and maintaining materials for MAV’s social media platforms, including Website, Facebook, X (Twitter) and Instagram.

Facilitation (20%)

• Conduct participant intakes and admissions, and provide information regarding Mujer al Volante programs.
• Answer incoming email and phone calls related to the programs, events, etc.
• Lead facilitation as needed for MAV programs.
• Table on behalf of Mujer al Volante at community events.
• Track and follow up with past and current participants using social media and other communication tools.

General Operations (20%)

• Order and maintain office inventory, supplies and food for all activities and events.
• Track receipts and coding for all purchases.
• Document and archive materials.
• Oversee all office administrative needs, including managing mailings, shipping, supplies, and equipment.
• Field and provide support to office visitors and community members.

Service Providers and Volunteer Coordinator (10%)

• Serve as the main contact for interested and current service providers and volunteers.
• Schedule and facilitate volunteer orientations.
• Provide ongoing support and guidance to volunteers.
• Oversee the coordination for childcare providers, interpreters, vendors, collaborators, and volunteers.

What we’re looking for:

• Experience working with diverse communities and immigrant women.
• Must fluently speak, read, and write in both Spanish and English.
• Strong customer service and ability to problem-solve.
• Comfortable with facilitation and public speaking in both Spanish and English.
• Proficient in Microsoft Office and Google Suite.
• Versed in social media platforms, including Facebook, X (Twitter), Instagram, etc.
• Must be detail-oriented and efficient.
• Must be available for weekend and occasional evening events.
• Must own a car or have access to reliable transportation.
• Flexible and willing to work with staff on other duties as needed.

To apply: Send 1-2 page resume, 1 page cover letter and names of two references to:

Attention: Mujer al Volante Hiring mujeralvolantejobs@gmail.com

Spanish Required (Native in speaking, writing, reading) English Required(Spanish (Native in speaking, writing, reading). Other languages a plus (Arabic, French, Kurdish, Ukrainian, Russian, Dari, Pashto).