Director of Communications

This position is remote with strong preference given to those in the northeastern United States to allow for periodic in-office work.

REVERB is a Portland, Maine-based, 501c3 nonprofit organization founded in 2004 to engage music industry leaders, musicians, and millions of fans to take environmental action and leverage the power of live music to create measurable, positive change for people and the planet. Leading the green music movement for over two decades, REVERB is one of the most effective nonprofits in music today.

The Director of Communications will lead REVERB's communications strategy to amplify its mission and impact across multiple audiences, including fans, artists, environmental partners, board members, and major donors. This role is responsible for ensuring clear, consistent, and effective messaging across all platforms and for driving digital engagement to grow REVERB's reach and influence. The Director will manage content development, brand management, media relations, and digital communications, while overseeing a Communications Manager to help execute the organization's communication goals.

Key Responsibilities:

• Strategy & Leadership: Develop and execute communications strategies aligned with REVERB's mission, working with the Executive Co-Directors and internal teams. Set communication goals, define key messaging & target audiences.
• Content Creation: Oversee the development of newsletters, social media calendar and posts, videos, blog posts, and impact reports.
• Social Media: Lead social media strategy for growth, engagement, and reach.
• Impact Metrics: Monitor and evaluate the performance of communication campaigns (website, newsletter, social media, press) using analytics tools (e.g., Google Analytics, social media insights, etc.), and report key metrics to internal teams to inform strategy.
• Media & Public Relations: Build and maintain media relationships, write press releases, and coordinate media coverage. Serve as spokesperson as needed.
• Events: Develop communication materials for REVERB events, including promotional campaigns, press kits, and on-site signage or digital assets. Represent REVERB at key events, conferences and speaking engagements.
• Audience Research and Feedback: Design and implement surveys to gather insights from fans, artists, and stakeholders, using results to refine communication strategies and messaging.
• Brand Management: Innovate REVERB’s branding as needed and ensure consistency across all platforms and materials.
• Digital Engagement: Manage digital tools (Mailchimp, Jotform, Wordpress, CRM) and optimize web content, email campaigns, and social media engagement. Keep up to date with the newest web-based and social media tools and platforms and suggest adoption when relevant.
• Stakeholder Communication: Develop tailored communication strategies for major donors, artists, volunteers and partners.
• Trend Monitoring: Monitor emerging trends in environmental, climate, and music sectors, applying insights to REVERB's communications strategy, while staying updated on nonprofit digital and social media best practices.
• Team Leadership: Supervise the Communications Manager and collaborate with the Partnerships, Projects and Impact teams to ensure aligned messaging and campaign goals.
• Contractor Management: Oversee and coordinate external contractors, including graphic designers, website developers, videographers and other creative professionals, to ensure high-quality deliverables that align with REVERB’s brand and communication goals.

Qualifications & Experience:

• Bachelor’s degree in Communications, Public Relations, Marketing, Environmental Studies, or a related field.
• Minimum of 5-7 years of proven employment experience in communications, public relations, or marketing, preferably in a nonprofit or environmental context.
• Strong knowledge of digital communications, including social media, email marketing, SEO, and website management.
• Excellent writing, editing, and verbal communication skills.
• Experience managing a team and collaborating cross-functionally.
• Ability to work under pressure and handle multiple projects simultaneously.
• Passion for environmental sustainability and REVERB’s mission.
• Experience working within the music/entertainment or environmental industry is a plus.
• A team player who can accommodate the dynamic, and at times unusual, schedule that comes from working within the music industry.
• A positive disposition – someone who is open-minded, open-hearted and is excited to tell REVERB’s story in innovative and unique ways alongside a stellar team.

REVERB is an equal opportunity employer. We strive to be a diverse workplace and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and organizational need. BIPOC and LGBTQIA+ applicants encouraged to apply. To request reasonable accommodation to participate in the job application or interview process, contact jobs@reverb.org. REVERB complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.