Technical Project Manager

Inclusiv is the largest network of Community Development Credit Unions (CDCUs) with a mission to promote financial inclusion in low-income communities across the country. Through our network of more than 500 community-based lenders, Inclusiv reaches more than 20 million consumers with limited incomes and residing in historically redlined communities.

Inclusiv is seeking a Technical Project Manager who will work within Inclusiv’s Operations team to manage projects related to Inclusiv’s data platform and other technical systems. Reporting directly to the Vice President of Systems Operations & Improvement, the Technical Project Manager will be responsible for planning, organizing, and directing specific projects, ensuring that these projects are on time, within budget and within scope.

The Technical Project Manager will play a crucial role in ensuring that all project stakeholders are appropriately invested and engaged in the projects the Technical Project Manager manages. With the organization undergoing growth that requires us to modify existing technological systems and create and maintain new systems that will facilitate new work, this role is a vital part of ensuring that the organization has systems that meet the evolving needs of the internal and external stakeholders.

The ideal candidate should live in the greater New York City area and be able to work on-site in the New York City office in compliance with Inclusiv’s hybrid work schedule (2 days in-office, 3 days remote).

Responsibilities

• Lead the project team through the planning, coordination and documentation of project activities from the planning stages through completion.
• Support the development and execution of technical projects in a continuous deployment setting by contributing best practices around user testing, decision-making, and documentation.
• Manage day-to-day contact with project sponsors, stakeholders and cross-functional project teams.
• Assess and manage vendor performance against project milestones and timelines, serving as a key link between external teams and internal teams by balancing technical knowledge and good communication.
• Effectively maintain project management tools, including cloud-based project management systems, so they accurately reflect the current status of projects.
• Manage and report out to stakeholders any changes to the project scope, project schedule and project costs.
• Conduct and facilitate key activities across the process, including requirements gathering, trainings, deployment, and other related tasks.
• Ensuring alignment, execution, and delivery in complex environments involving compliance, regulatory requirements, and cross-functional collaboration.
• Develop and maintain program plans, including timelines, roadmaps, resource allocation/capacity planning, budgets, and risk management strategies.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Produce regular project updates for sponsors, stakeholders and senior management.
• Perform risk management to identify and minimize project risks.
• Oversee quality assurance and ensure objectives are met.
• Conduct post-project evaluations to identify successful and unsuccessful project elements.
• Perform other duties as needed and as projects evolve.

Essential Experience, Skills and Attributes

• Commitment to Inclusiv’s mission to help low- and moderate-income people and communities achieve financial independence
• Bachelor’s degree required
• 3-5 years of experience as a project manager or business analyst in a technical field such as software development, data analytics systems, or information technology
• Superior leadership skills with the ability to work within cross-functional teams to meet goals
• Exceptional skills utilizing and managing project management tools ranging from cloud-based project management systems to Microsoft 365 Suite applications
• Excellent vendor management skills
• Exceptional time management, facilitation, and organization skills
• Excellent communications skills, both written and verbal
• Proven track record of building relationships with diverse internal and external project stakeholders
• Authorized to work in the US

To Apply

Please submit a cover letter, resume and salary requirements. Resumes will be reviewed on a rolling basis until the position is filled.

Compensation

The salary range for this position starts at $90,000 annually, depending on experience. Additionally, we offer a comprehensive benefits package, including healthcare coverage, retirement plans, opportunities for professional development, discretionary time off and much more.

Inclusiv is an equal opportunity employer that works with member credit unions which serve ethnically, economically, and geographically diverse markets and communities. We value our diverse staff and membership and seek to maintain that tradition of diversity in all of our recruitment efforts. It is the policy of Inclusiv to provide equal opportunity in all aspects of employment to all employees or applicants for employment without discrimination on the basis of regard to sex, race, color, religion, age, ancestry, national origin, disability, marital status, sexual orientation, gender identity, veteran status and any additional categories protected by applicable federal, state or local laws.