Marketing Specialist (Project Manager)

OVERVIEW OF MEALS ON WHEELS AMERICA

Meals on Wheels America is the leadership organization supporting the more than 5,000 community-based programs across the country that are dedicated to addressing senior hunger and isolation. Powered by a dedicated volunteer workforce, this network delivers a comprehensive solution that begins with a meal and is proven to enable independence and well-being through the additional benefits of tailored nutrition, social connection, safety and much more. By providing funding, programming, education, research and advocacy, Meals on Wheels America empowers its local member programs to strengthen their communities, one senior at a time. For more information, or to find a Meals on Wheels provider near you, visit www.mealsonwheelsamerica.org.

POSITION SUMMARY

Meals on Wheels America is looking for a collaborative, detail-oriented Marketing Project Planner to oversee a growing team’s workflow efficiency. Reporting to the Vice President, Marketing and working closely with the rest of the Marketing team as well as the Communications, Development and Membership teams, this position will oversee all multiplatform projects through their life cycle and ensure all projects are fulfilled on brand and on time.

The position reports to the Vice President, Marketing and is an Arlington, VA based, flexible hybrid working role. There is no weekly in-office requirement, however the ability to visit the office as needed is required.

DUTIES AND RESPONSIBILITIES

Planning and Execution

• Plan, organize and execute projects and deliverables across marketing for work such as, but is not limited to:
• Managing to the annual Marketing calendar across Awareness, Engagement and Fundraising campaigns as well as smaller efforts.
• Ensuring annual Marketing calendar items then are planned for by social, email, website and other channel leads.
• Tracking down assets, approvals and trafficking finished assets to agency and business partners and to Digital Asset Management system (Brandfolder).
• Tracking project performance, ensuring timely completion and regularly sharing project updates and flagging potential hiccups.
• Proactively identifying upcoming project needs; managing other departments to anticipate and request work in a timely fashion.
• Assisting the Brand Manager + Graphic Designer with creation of regular templated creative work as needed.
• Securing bids/estimates from vendors/freelancers as needed.
• Reviewing team’s work as a final QC for details including dates, links, logos, spelling, etc.

Process and Workflow

• Creating work request/intake form and broader process for business partners to request work and for it to flow through department.
• Helping to create standard deliverables lists and SOPs for campaigns and efforts at different levels.
• Researching and recommending workflow/project management tool for Marketing team; leading implementation of chosen tool.
• Evolving and improving processes/workflows based on learnings.
• Other duties as assigned.

QUALIFICATIONS AND SKILLS REQUIRED

• 3+ years of experience in agency/production/managing project deadlines and a Bachelor’s degree or 5+ years of experience in agency/production/managing project deadlines
• Experience working in project management with a range of stakeholders in a matrixed environment.
• Advanced knowledge of Microsoft Office, Adobe Suite, DAM and project management systems.
• Demonstrated ability to establish and implement efficient and effective work processes with a wide variety of stakeholders.
• Proactive problem solver who can handle multiple tasks and set priorities while working in a dynamic environment.
• Exceptional communication skills (written and verbal) to a range of audiences and knowledge levels.
• Demonstrated independent judgement to know when to escalate and anticipate issues or dependencies, including project blockers, technical risks and team dynamics.
• Effective listener who engages with stakeholders to ensure expectations are being met.