Development Coordinator

About Us: Seva is a global nonprofit eye care organization that transforms lives by restoring sight and preventing blindness. Since 1978, Seva has provided sight-saving surgeries, eyeglasses, medicine, and other eye care services to more than 64 million people in underserved communities around the world.

Globally, at least 2.2 billion people have a vision impairment, and of these, at least 1 billion people have a vision impairment that could have been prevented or is yet to be addressed. Our programs have been instrumental in making eye care available to those who can't afford it. They are driven by 4 pillars - establishing self-sustaining vision centers, eye care for kids, bringing the best in technology, and training & job creation. Seva believes restoring sight is one of the most cost-effective ways to relieve suffering and reduce poverty. When a blind person gets their sight back, they can return to work and support their family or to school to learn.

Position Description:

The position works across the Development Department, providing critical support in donor relations, database maintenance, grants administration, and day-to-day development operations. This position plays an important role in helping to implement the strategies and activities that ensure Seva's sustainability and organizational growth. The ideal candidate will possess strong written and verbal communication skills, possess outstanding problem-solving, analytical, time management, and organizational abilities.

Key Responsibilities:

Administrative Support

Key administrative support responsibilities include, but are not limited to, drafting correspondence, filing travel and expense reports, processing vendor invoices, overseeing state and federal registrations, helping to maintain the accuracy of the donor database, responding to donor inquiries, assisting with donor outreach events and other administrative requests as needed.

Moves Management

Track all donor touchpoints and gift projections in Raiser’s Edge. Ensure that gifts are tracked with a high degree of timeliness (daily) and accuracy.

Provide annual updates on charity evaluator sites and assessment organizations (Better Business Bureau, GuideStar, Charity Navigator, The Life You Can Save, etc.) Manage the relationship with the filing vendor for State and Federal registrations.

Oversee the GIK Program by managing and tracking GIK donations received and dispersed to the field. Coordinate with the Programs Department to locate needs for GIK Donations. Assure acknowledgment letters are sent to the donating organization/individual and report all GIK donations to Finance.

Prospect Research: Perform preliminary prospect research on individual and foundation donors, utilizing research tools such as Nexus Lexis, iWaves, and Instrumentl. Support individual and institutional prospect research efforts, assist with developing prospect lists, and prepare donor profiles.

Monthly Donations: Perform daily operations of the monthly giving program, processing donations and following up with reminders to lapsed or about-to-lapse monthly donors. Assist the Development Manager with the year-end calendar mailing of donor tax letters and monthly donors’ gifts.

Support Legacy Giving: Track program survey mailings via email and snail mail, respond to donor requests for Legacy Giving information, monitor completed online surveys, identify new prospects, steward and sign-up donors, and inform the Development Manager about new Legacy commitments. Track, confirm, and transfer Legacy commitments from FreeWill’s website to Raisers’ Edge.

Grants Assistance: Working at the direction of the Director of Grants and Leadership Gifts, help maintain a smooth and seamless grants and reporting process. Ensure the timely submission of proposals and reports, oversee on-time delivery of reports and updates to funders, monitor and report to the DGL upcoming payments from funders of all pledges, and submit quarterly due date notices to Program and Development staff. Organize and file final proposals and reports in Raiser’s Edge, Sharepoint, and Monday. Assign and file keywords (Driver/initiative/proposal amount/region/country) contained in each proposal and report. Perform funder research as required.

Perform accurate and timely entry of gifts (including GOS) when needed.

Other duties as assigned

Key Qualifications:

A minimum of the equivalent of three years of relevant work experience working in development in an administrative capacity.

Experience with CRM systems - Raisers’ Edge preferred, and an aptitude for digital development and email communications tools

Strong verbal and written communication skills

Highly detail-oriented, organized, and motivated

Superb administrative and computer skills, particularly in Microsoft Office, and familiarity with project management software

Excellent research and writing skills with strong follow-through are required

Ability to manage multiple work projects, comfortable working in a fast-paced environment

Strong interpersonal skills, including the ability to effectively liaise with people within and across departments in a multicultural environment

Ability to prioritize and work under pressure in a fast-paced, multi-task team environment

Discretion and sensitivity in handling and safeguarding confidential information

This is a hybrid position requiring the ability to work at the Berkeley office 1-2 days/week

Bachelor’s degree preferred

Seva Values:

• Compassion in Action – We do not observe suffering, we address it.
• Selfless Service – Service is its own reward.
• Respect – We believe in the fundamental dignity and value of every person.
• Equity – We serve the underserved to ensure all people have access to quality care.
• Fun – We never take ourselves too seriously. When you stop laughing, you’ve stopped living.