Stabilization Housing Manager

Founded in 1998, HarborCOV provides a variety of free and trauma-informed services to domestic violence survivors and their families. HarborCOV specializes in serving survivors who face additional barriers, such as language, cultural, and economic, by working to create connections to the supports survivors need to rebuild their lives through a continuum of options. With a commitment to social and economic justice, HarborCOV takes a comprehensive approach to addressing violence within the context of family, culture and community.

JOB TITLE: Stabilization Housing Manager

REPORTS TO: Director of Programs and Services

The Housing Manager provides high-quality, intensive case management and engagement through a survivor-centered, trauma-informed approach for domestic violence survivors and their children in our transitional and longer-term housing programs to achieve short-term outcomes toward their longer-term stabilization goals for an empowered, self-sufficient life. The Housing Manager advocates for systems change to improve access to services, resources, and justice for DV survivors serving as a key contact to outside agencies on participants behalf.

Perform job in accordance with the mission, goals and objectives, core values and personnel policies of HarborCOV. Support and participate in the miscellaneous tasks of the organization not necessarily defined in job description. Carry out all job tasks collaboratively and cooperatively based on an understanding of culturally competent, strength-based strategies within an economic and social justice framework.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide comprehensive case management, develop and implement detailed service plans. Service plan may include housing search, housing advocacy, working with program participants to secure financial resources and plan for permanent housing. The Housing Manager may act as a liaison and advocate with community service providers to secure resources for children, including daycare, summer camp, after-school, or other resources.
• Act as a liaison to the property manager and regional housing authority related to rent payments, annual re-certifications, inspections, and other related matters as needed
• Provide emotional support and DV education through regular face-to-face meeting with survivors or over the phone.
• Complete assessments of needs for stability and safety.
• Provide safety planning and crisis intervention.
• Assist participants to obtain and maintain safe housing.
• Oversee safe and high-quality operations of the residential facilities including providing after-hours support in case of any property-related emergencies and safety concerns.
• Provide legal, medical, mental health and employment related advocacy
• Provide assistance with budget planning and financial literacy
• Make all necessary referrals to assure meaningful connections.
• Lead a comprehensive tenant selection process.
• Maintain up-to-date files.
• Actively participate in weekly supervision, all-staff and direct service meetings and regularly required trainings.
• Lead family engagement activities, groups, and other community building projects.
• Collaborate regularly with the youth specialist to support ongoing needs, referrals, and general enrichment of children and youth in HarborCOV’s residential program.
• Maintain data collection and ensure accuracy, confidentiality, and compliance with requirements from funders.
• Support agency-wide culture that fosters accountability and ongoing skill-building.
• Other duties as assigned.

COMPETENCIES

• Understanding of domestic violence dynamics, and how these affect different populations and intersect with racial and social justice.
• Understanding of client-centered approaches that focus on the client’s current strengths and needs for facilitating realistic and empowering goals, along with fostering long-term relationships and impacts.
• Experience with housing authorities and property management companies with regard to applications, leasing, re-certification, and facilitating cooperation between tenant/landlord relations.
• Knowledge of public and private rentals, affordable housing, rent-to-own, homeownership, and other housing options and related criteria.
• Knowledge of community-based resources, especially in low-income communities.
• Ability to assess, deal constructively, manage and/or de-escalate crises using a trauma-informed approach
• Strong listening, communication, and solution-focused problem-solving skills.
• Ability to work both independently and in a team environment.
• Demonstrated understanding of culturally competent, strength-based strategies within an anti-racism, and economic and social justice framework.
• Strong organizational skills, including the ability to work calmly under pressure.
• Be a team player with enthusiasm about working in a linguistically and culturally diverse environment.
• Experience with and proficiency in Microsoft Word, Microsoft Excel, and Microsoft Office.
• Experience with Clarity, HMIS comparable databases, or other data entry in the social work field is a plus.

Equal Opportunity:

HarborCOV has cultural and linguistic diversity in all its programs. Historically marginalized communities, bilingual/bicultural candidates, survivors of domestic & sexual violence, and LGBTQ+ candidates are strongly encouraged to apply. HarborCOV is an affirmative action, equal opportunity employer.