Senior Manager, Individual Giving

Senior Manager, Individual Giving

Who We Are

ACC is one of the nation’s largest open-admission animal shelters whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 30,000 animals each year. We are more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. Our progressive life-saving initiatives continue to sustain a 90% placement rate.

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). Equally significant are our programs and services that value and respect the human animal bond and are designed to keep families and their pets together. Our doors are open 24/7 for people and animals in need, making ACC the most unique and full-service animal welfare organization in all of New York City.

Summary

ACC is seeking a Senior Manager, Individual Giving who will play a key role as a trusted partner to the Director of Development in enhancing ACC’s individual giving programs. This role supports the execution of ACC’s annual giving plan, manages the sustained giving program, oversees a portfolio of mid-level donors, assists with donor communications, and event coordination. The Senior Manager will also support the Director of Development in implementing effective moves management and database best practices to sustain increasing donor engagement and giving, primarily at the mid-donor level. The Senior Manager will contribute to ACC’s mission by helping to cultivate a dedicated community of supporters and strengthen the organization’s donor base.

Responsibilities:

Annual Giving Program

• In collaboration with the Director of Development, develop and implement a comprehensive annual giving plan, including writing copy for direct mail and digital campaigns, segmenting donor lists, and executing targeted appeals, with an immediate emphasis on targeted appeals to renew LYBUNT and SYBUNT donors.
• Create and manage an annual appeals calendar to ensure timely and strategic donor outreach.
• Draft solicitation letters and assist in preparing stewardship communications to engage and retain supporters.

Sustained Giving

• Oversee and grow ACC’s sustained giving program, enhancing donor loyalty through effective acquisition and retention strategies.

Portfolio Management

• Manage a portfolio of mid-level donors, providing personalized stewardship to deepen engagement.
• Analyze donor data to identify and prioritize prospects, supporting the implementation of moves management processes.
• Collaborate with the Director of Development to cultivate mid-level and major donor prospects.

Prospect Research

• Conduct comprehensive research on current and prospective donors, developing detailed biographical profiles to inform engagement strategies.
• Prepare donor briefing documents for major donor meetings with the President & CEO and Director of Development.

Special Events

• Assist in planning and executing special events, such as an annual gala, cocktail reception, and donor cultivation activities.
• Liaise with sponsors, donors, vendors, and volunteers to ensure the seamless execution of events.
• Collaborate with ACC’s Marketing and Communications staff to promote events to the ACC community.

Other duties as assigned by the Director of Development and President & CEO.

Qualifications:

• Experience facilitating moves management practices and conducting donor research using screening tools
• Proficiency in Raiser’s Edge, including prospect management capabilities
• Knowledge in Luminate Online a plus
• Exceptional written and spoken communication skills
• Excellent organizational skills and strong attention to detail
• Ability to work effectively on multiple projects and meet deadlines
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to work collaboratively across teams and perform a variety of assigned tasks
• Flexibility to adapt to changing priorities and take on new responsibilities in a growing department
• Enthusiastic, imaginative, and creative approach with a “can-do” attitude
• Passionate about animal welfare and dedicated to advancing ACC’s mission as NYC’s only not-for-profit, open-admissions animal shelter

Education and Work Experience

Bachelor’s degree plus 3-5 years of increasing responsibility and achievement in nonprofit fundraising departments. Capital campaign/planned giving experience a plus.

Work Environment

The role is hybrid but based at ACC’s NYC Headquarters, our administrative office at 11 Park Place in Lower Manhattan, with the expectancy to be in the office 2-3 days weekly or as needed. Willingness to travel to ACC’s five Animal Care Centers across the five boroughs is required, as well as to fundraising and media events as they arise.

Salary & Benefits

The salary for this position starts at $75,000 and is commensurate with experience.

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, your birthday off, personal days and sick pay. We also value physical and mental health and offer Cigna medical, dental and vision insurance at a low premium to our employees. Other benefits and financial incentives include a 401K and Pension Plan, and Life Insurance, transit and flexible spending accounts.

To Apply

Please apply using our ADP platform and attach your resume, cover letter, and a writing sample demonstrating your donor communications skills, specifically an appeal or solicitation letter with your application.