Middle School IT & Operations Coordinator

About Launch

Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) and NYC Outward Bound schools in New York City and is the NYC network’s first charter school. EL is a proven educational model being implemented in over 150 district, charter and independent schools across the country. Launch's mission is to prepare students in under-resourced communities to thrive in college and careers by providing a public education rooted in active learning experiences and powerful character development. We believe that students at all levels can be pushed and supported to do more than they think possible.

As an EL school, we believe that when a student is done with school and enters adult life, she will be judged for the rest of her life not by her performance on tests of basic skills, but by the quality of her work and the quality of her character. Our vision of student achievement therefore has three dimensions: Mastery of Academic Skills and Content, High-Quality Work, and Character.

Launch is seeking an IT & Operations Coordinator to support all aspects of the Operations team and contribute to the overall efficient running of the school.

The ideal candidate will model our Launch Habits of Responsibility:

Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care.

Kindness and Collaboration – Make others feel like they belong through demonstrating empathy and care

Imagination and Spirit – Demonstrates and unyielding belief that we can accomplish our goals

Dedication and Practice – Uses each minute to support our mission and reflects on actions with a focus on continuous improvement

The ideal candidate will believe:

• All students can achieve at high levels
• Families are essential partners for teachers
• Ongoing feedback strengthens performance and outcomes

The ideal candidate will have:

• Strong understanding of charter school operations or prior experienced in this field
• Experience with student information systems and ATS is preferred
• Knowledge of school compliance requirements around immunizations, attendance and documentation
• Exceptional ability to support full enrollment, onboarding and discharge process at Launch
• Experience with excel and google spreadsheets.
• Demonstrates the capabilities to lead through peers, support staff and external vendors
• Strong communication and organization skills required. Proficiency with Microsoft Office and Google Docs.
• Physical Requirements: Must be able to push, pull and lift up to 60 pounds.

Compensation: Highly competitive and commensurate with experience, along with a full benefits package.

Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability.

IT & Operations Coordinator Responsibilities:

The below job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position: The IT & Operations Coordinator is responsible for managing and enhancing the school’s information technology infrastructure and operational processes throughout all aspects of the operations team. This role encompasses overseeing school IT management, school facilities and day-to-day management.

Operations Management

• Manage attendance procedures, tardy logging, family communication and attendance calls as needed.
• Manage the process of transitions, arrival, lunch, and dismissal.
• Promote orderly transitions by supporting daily with arrival, lunch, and dismissal.
• Respond to Launch Ops tickets to support teachers with tech, equipment and facility needs.
• Support transportation operations including end of day busing and van service needs.

Packages, Inventory and Room Maintenance

• Oversee the management of the purchase order system and ensure packages are carried up and delivered to classrooms.
• Oversee the inventory and thresholds for all school supplies.
• Ensure that Ops storage areas (staff room, closets, etc.) are well kept and that the team knows where inventory is stored.

Trips, Large Scale Events, School Activities and Showcases

• Responsible for the coordination of set-up and breakdown of all events
• Supporting with operational needs for school-wide events including but not limited to pre-service, parent teacher conferences, new family night, back to school night, pack up plan, staff potlucks
• Support logistics for school-wide celebrations - both staff and students

School IT Management

• Oversee the installation, configuration, and maintenance of hardware and software systems.
• Manage network infrastructure, ensuring reliable and secure connectivity for all users.
• Provide technical support to staff and students, addressing IT-related issues promptly.
• Develop and implement IT policies and procedures to ensure data security and compliance with relevant regulations.

Physical Technology Management

• Maintain and troubleshoot physical technology assets, including computers, interactive whiteboards, printers, and other educational tools.
• Coordinate the procurement and deployment of new technology equipment, ensuring alignment with the school’s needs and budget.
• Manage inventory of all physical technology assets, ensuring accurate records and proper maintenance schedules.

Online Integration

• Support the integration of online learning platforms and digital tools into the curriculum.
• Train staff and students on effective use of online resources and educational technologies.
• Collaborate with educators to identify and implement innovative technological solutions that enhance teaching and learning.

Partnership Management

• Liaise with external technology vendors and service providers to ensure quality and cost-effective services.
• Evaluate and recommend new partnerships that can enhance the school’s technological capabilities.

FAIT (Fixed Asset Inventory Tracking) Management

• Oversee the tracking and management of all fixed assets, ensuring accurate inventory records.
• Implement systems for regular audits and updates of asset information.
• Ensure compliance with financial and operational policies related to asset management.

In-House Repairs

• Perform basic repairs and maintenance on technology equipment to minimize downtime.
• Develop and implement a schedule for regular maintenance and updates of hardware and software.
• Train staff and students on basic troubleshooting techniques to empower self-sufficiency.

Miscellaneous

• Aid Administration Associate in mail and package delivery
• Support where needed to ensure optimal operational success in the building.
• Other duties as assigned (based on the needs of the school at specific times during the year)