Home Delivered Meals Manager

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Position Summary: Under the supervision of the Aging Services Program Director, the Home Delivered Meals Manager focuses on the engagement and satisfaction of the homebound members. The Home Delivered Meals Manager has oversight of the Food and Nutrition Department West Delivery Team.

Schedule: Full-time (35 hours a week)

Salary Range: $65,000 - $70,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

• Supervise Food and Nutrition Department West Delivery Team
• Responsible for submitting invoices and other vendor documentation into the accounting system
• Manages and coordinates all day-to-day delivery operations.
• Ensure that policy changes are documented and communicated thoroughly
• Keep accurate records of all Meals on Wheels clients.
• Prepares and sources HDM data by compiling and sorting information, establishing entry priorities.
• Responsible for gathering information related to incidents and auto accidents and reporting these to the internal incident review committee
• Review, monitor, and maintain data for the Food and Nutrition Department.
• Recommend, implement, schedule, and promote wellness for homebound members.
• Suggest mechanisms including surveys, and other ways for communicating with, and receiving feedback from the homebound members.
• Identify, cultivate, and strengthen existing and new relationships with members.
• Attend external meetings, programs, and events to strengthen knowledge pertinent to the needs of the members.
• Coordinates all areas of vehicle maintenance, which will include, but is not limited to, refueling, repairs, weekly inspections, and monthly washing.
• Communicate with team members on changes within the department.
• Attend all staff training and meetings.
• Monitors and controls expenditures and maintains assigned budget.
• Perform other duties as directed and as needed.

Qualifications:

• Experience and success working in partnership with an aging community, local residents and community organizations.
• Experience in reviewing and evaluating data
• Success at managing a wide array of tasks and projects and an ability to thrive in a fast-paced work environment.
• Experience with and interest in working with an aging population.
• Excellent verbal and written communication skills.
• Ability to work well with a diverse group of staff.
• Excellent organization and planning skills.

Education/Skills/Experience:

• A High School Diploma or GED and 2 years of relevant experience managing large teams.
• Proficient in Microsoft Word, Excel, Outlook and Publisher.
• Experience with Peerplace a plus
• CPR certified and AED/first Aid Certified or be willing to attend both trainings
• Bilingual English/Spanish is a plus.
• Required to work the occasional evening as per program need.
• Required to work on Thanksgiving and Christmas

Work Environment:

• (indoor/outdoor)

Employee Benefits:

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.