Aging Services Case Manager

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Our vibrant Older Adult Center helps older members of the community live life to the fullest by providing case assistance, support services and activities to more than 3,000 center members. Birthday, holiday parties and other social events strengthen the sense of community. Our hot lunches provide, vital nutrition support at an affordable price. Our seniors are actively involved in the center, so services and activities reflect their needs and interests.

Position Summary: The Aging Service Case Manger provides case assistance to seniors 60+ living throughout New York City. The Case Manager is responsible for assisting and advocating for seniors and continually assesses their individual needs. The Case Manager is responsible for properly documenting services provided in case files ensuring compliance of program policies and funding guidelines.

Schedule: Monday 8:00 am to 4:00 pm

Salary Range: $51,446.40-$ 54,691.00

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

• Provides case assistance services to seniors 60+
• Assist and advocate for seniors on a wide range of issues, including benefits, and entitlements, health, mental health care, housing
• Perform occasional assessments and make home visits to homebound seniors to identify their needs, link them to services, and provide ongoing social contact
• Prepares documentation (assessments, case logs, case notes, etc.) as stipulated by contractual and agency standards and procedures.
• Prepares reports, as required
• Plan and implement groups/ support groups in the older adult center to meet the evolving needs of the aging population
• Attends all required trainings
• Performs other duties as required.

Qualifications/Educational Requirements

• BSW degree, or BA/BS degree plus one year supervised casework experience.
• Experience working with older adults

Skills, Knowledge and Abilities

• Bilingual English/Spanish preferred

Physical Requirements

• Filing notes and charts
• Carrying food trays for members

Work Environment

• Senior center, and participation in offsite activities

Employee Benefits :

• Medical/Dental/Vision
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.