Internal Communications Manager

nternal Communications Manager

Oak Hill is looking for a strategic, journalistic-minded Internal Communications Manager to be an instrumental partner to departments across our organization and ensure that employees are informed, engaged, and connected – to the organization, our mission, and each other.

As a key driver of our integrated internal communications strategy, you’ll be charged with clearly articulating our mission and values as we drive an inclusive culture of caring and collaboration. If you’re a passionate storyteller with a strong ability to drive cross-functional collaboration among different departments, we’d love to hear from you.

Why This Role Matters

This is a new position within Oak Hill’s Communications team, which is itself a growing function at the organization. Reporting to the Senior Director of Communications, you will play a key role in executing and evolving our internal communications strategy as we redeploy our intranet, break down silos, and engage decentralized employees who spend most of their time hands-on with the individuals we serve.

This Role Might Be for You If You:

• Want to make a real difference. You’ve previously worked in non-profit or are eager to bring your skills to a mission-driven setting.
• Think beyond the surface. You ask insightful questions, challenge assumptions, and help teams connect the dots in ways they hadn’t considered.
• Are a natural storyteller. You turn information into engaging visual, written, and spoken narratives that bring people together and build understanding.
• Understand the power of an intranet. Without structure, an intranet becomes a siloed dumping ground. You know how to maintain an organized, user-friendly platform that enhances – not complicates – communication.
• Have experience reaching decentralized, hands-on employees. You can effectively engage a workforce where most people don’t sit in front of a screen all day and know how to communicate effectively across a diverse workforce.
• Have experience leading communication campaigns, projects, and cultural improvement (preferably org-wide).

How You’ll Make an Impact

• Manage the intranet (SharePoint) for Oak Hill and our affiliates, ensuring it remains an organized, useful, and engaging resource (approximately 50% of your time).
• Develop engaging content to support what employees want and need to know.
• Help shape a strategic internal communications calendar that aligns with key announcements, initiatives, and employee deadlines.
• Support departments as the primary point of contact for internal communication requests or inquiries.
• Collaborate with leadership and stakeholders to ensure internal communications align with business objectives and organizational values.
• Provide communication support for key internal events, including town halls, leadership updates, and annual meetings.
• Monitor and measure the effectiveness of internal communications through feedback and data analysis – identifying what works and where we can improve.

What You Bring

• 5+ years of experience in internal communications, corporate communications, or a related field.
• Storytelling expertise. You craft compelling narratives that engage employees across different formats.
• Strong collaboration skills. You build meaningful relationships with leaders and employees at all levels.
• Intranet experience. You understand both the strategy and mechanics of managing an intranet, ideally within a Microsoft ecosystem (SharePoint, Teams, etc.).
• Excellent organizational and judgment skills. You can juggle multiple projects, meet deadlines, and adapt to shifting priorities.
• A bachelor's degree in Communications, Journalism, Marketing, or a related field.

(We recognize that experience comes in diverse forms, and we encourage you to apply even if you don’t meet all these criteria.)

Why Oak Hill?

Oak Hill is the largest private provider of disability services in Connecticut, with 130+ years of experience serving individuals with disabilities. People are at the heart of everything we do, and you’ll benefit from:

• Hybrid work flexibility from our Hartford office.
• Affordable medical, dental, vision insurance, with costs nearly 50% below the national average.
• 403(b) retirement plan: We contribute 9.5% of your gross earnings annually – whether you contribute or not.
• Free long-term disability insurance: Protection for you if you’re ever sick or injured.
• Life insurance options: Free and low-cost plans for peace of mind.
• Generous time off, with 4 weeks of paid vacation, plus personal days, sick time, and 12 paid holidays.