Program Data Specialist

Overview

The Land Trust Alliance is the voice of the land trust community. As the national leader in policy, standards and education, we work passionately to support land trusts across America so they can save more land and better serve their communities.

Our natural places and working lands are a lifeline to clean air, water, food and good health. These lands also bring us together, inspire us and provide opportunities to recreate and recharge. The land trust community is a crucial component in this equation. With important places under continual threat, land trusts need access to the best tools, information and policy advocates. Armed with a diverse network and valuable resources, the Alliance is the land trust community’s source for the knowledge and capabilities they need to reach their goals. From tax and funding policies on Capitol Hill to innovative ideas, partnerships and initiatives, we ensure our land trust members can always be heard and achieve more.

The Alliance is seeking to elevate land conservation as a priority nationwide. We envision a reenergized, more relevant conservation movement in which land trusts join with partners that have not traditionally identified as conservation organizations, including from the for-profit sector, around our shared interest of protecting special places.

Summary Description

The Program Data Specialist will serve as the lead in coordinating the data needs and the implementation of data management policies and procedures for Alliance programs. This position will be responsible for the overall management of the association management system functions of our Salesforce platform and will work closely with membership services and the programmatic departments to effectively use constituent and program data to meet the overarching data requirements of the organization. This includes participating as requested with future phases of system improvements. The Program Data Specialist will also work with other business teams including finance, communications and development to ensure essential business functions are appropriately integrated and supported.

The ideal candidate will demonstrate experience in developing and implementing data management policies and procedures including data governance and integrity. The Program Data Specialist will work closely with the Salesforce Senior Administrator and the IT team overall to ensure that the Salesforce platform—specifically Fonteva and Nonprofit Success Pack (NPSP)--meets the needs of both internal business staff and external users (customers).

Specific Responsibilities

• • Coordinate with program staff to gather and understand data needs and provide recommendations for database solutions.
  • Collaborate as part of a cross-functional team to develop, implement and maintain database strategies and systems to meet the organization's data requirements.
  • Develop and implement database strategies and systems to meet the organization's data requirements.
  • Support program staff in the effective use of database systems, including data entry and retrieval. Assist membership services with maintaining constituent records as necessary.
  • Create reports and dashboards for program staff and train and support them in their own creation of these materials.
  • Implement and enforce data retention and archiving policies to ensure compliance with regulatory requirements.
  • Partner with IT staff to develop and maintain Salesforce training materials, including user manuals and videos, and to educate end users on platform functionalities, coordinating with other departments and content creators.
  • Inform and implement data governance policies and document procedures to ensure data integrity and compliance. This may include assisting with preparation of data dictionaries, user manuals and standard operating procedures.
  • Assist with external communications to support “customers” in adoption and use of the new portal and features of the platform.
  • Collaborate with IT, leadership and other staff to identify opportunities for process improvement and automation within Salesforce.
  • Contribute to internal company initiatives and commit to personal improvement and continuous learning of the organization's technology platforms and other learning objectives.

Competencies

• • Demonstrated ability to interface effectively and collaborate with multiple levels of staff, including peers and management, to develop and support solutions.
  • Demonstrated critical thinking skills, including ability to analyze information and make sound decisions.
  • Demonstrated ability to project manage and prioritize across multiple initiatives.
  • Excellent verbal and written communication skills, including excellent technical documentation skills and developing and delivering training for staff on business platforms.
  • A solid commitment to high-quality work, customer service and high productivity.
  • A high degree of initiative and independent judgment.
  • The ability to work under pressure and manage multiple projects simultaneously.

Qualifications

• • Bachelor’s degree in Data Analytics/Management, Computer Science or related field preferred. A reasonable combination of education and experience will be considered.
  • Minimum of three years of experience in database management desired. Expertise in data integration, reporting and analytics strongly preferred.
  • Demonstrated experience in Salesforce, including familiarity with Fonteva required; NPSP, Marketing Cloud and Apsona a plus.
  • Experience in Microsoft Office, including advanced level Excel skills.

Compensation

The nationwide salary range for this position is $75,000 – $85,000.Actual salary will be commensurate with the skills, years of experience, physical location, and unique background and qualifications of the candidate.

The Land Trust Alliance offers a comprehensive benefits package that includes, but is not limited to, medical, dental, vision and other health coverage; life and disability insurance; paid time off including vacation, sick and multiple holidays and 403(b) retirement benefits.

Application

Please submit your application for this position, attaching your resume and cover letter, on the following link: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=118108&clientkey=CF3ADEB4BF06BDCD626EF14936C1FEE5. If the electronic application is not an option, applications will be accepted by mail to Human Resources, Land Trust Alliance, 1250 H St, NW, Suite 600, Washington, DC 20005.

The Land Trust Alliance’s mission is to save the places people need and love by strengthening land conservation across America. The Land Trust Alliance is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability or marital status.