Assistant Program Director, Serenity House (DV)

Reporting Relationships: Assistant Director report to the Program Director

Position Summary: This position is responsible for managing the administrative functions of the residence to ensure compliance with government regulations, effective administrative support to programs and efficient interaction with other facility and agency departments.

Nature and Scope: The incumbent serves as a part of the senior administrative team at this facility, with significant input into policy decisions affecting the facility as a whole. The incumbent is also an important resource to co-workers in administrative areas, including information management, personnel practices and systems design. The incumbent facilitates problem-solving between units of the facility, other departments of Serenity House and government agencies.

Principal Duties and Responsibilities:

Under the general supervision of the Program Director, Assistant Directors are expected to perform the following principal duties and responsibilities;

• Supervise administrative support to program staff, ensuring efficient program operation and achievement of program goals.
• Oversee vacancy control, including coordination with the facility’s maintenance and operations units and city agencies, to ensure maximal revenue consistent with program goals and eligibility criteria.
• Administer on-site fiscal functions, including invoicing of receivables, control of petty cash and review of financial reports to ensure fiscal accountability, timely receipt of revenue, accuracy of financial records, compliance with funding source guidelines and adherence to Serenity House policies and procedures.
• Administer attendance, payroll and other onsite human resources’ functions to ensure that personnel receive appropriate compensation and benefits and that recruitment, hiring and termination of personnel is processed in a prompt and effective manner.
• Initiate, plan, implement, assist with and follow-up on special projects to meet ad-hoc demands upon the facility and its Director.
• Ensure maximum productivity and development of staff by managing human resources’ functions for the administrative unit.
• Under the direction of the Program Director, plan, develop and implement administrative support policies and procedures, ensuring uniformity of service with Tier II Regulatory Agencies regulations and synchronization with other facility service units.
• Oversee the timely collection, preparation and analysis of administrative, client and program information to generate reports and memos, evaluate program performance and determine unmet needs.
• Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, etc.)
• Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment.
• Plan and organize program activities to enhance overall service provisions and inter-unit staff collaboration.
• Responsible for upholding confidentiality, safety and privacy practices within the program and ensuring all staff members follow by policies and procedures to prevent disclosure of client information.
• Other duties as assigned by supervisors.

Minimal Qualifications

Degree Requirements: Bachelor’s degree in an appropriate social service field or administration.

At least five (4) years’ experience working for a social services organization.

At least two (2) years of supervisory experience and office management systems.

Knowledge of database management systems, resource development, bookkeeping, public relations and grant procurement is necessary.

Other Qualifications:

• • Strong interpersonal and communication skills and ability to work well in a multidisciplinary team setting.
• Strong written communication skills and ability to complete reports, as assigned.
• Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors.
• Ability to exercise good judgment and apply problem solving skills.
• Experience working collaboratively in a team oriented and outcomes focused environment.

Compensation and Benefits

• Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience and performance in the role.
• Compensation

The base salary compensation being offered for this role is between $77,668 to $82,668.

• Benefits

AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental &

Vision

Commuter Benefits

Employee Assistance Program

Paid Holidays, Annual Paid Time Off (23 days)

Life Insurance

Long Term Disability

Retirement Benefits Plan (403B)

You may also get your college student debt forgiven tax free on Federal Direct

Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.

Equal Employment Opportunity Employer

AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Compensation and Benefits

• Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals’ competencies, education/professional certifications, qualifications/experience and performance in the role.
• Compensation

The base salary compensation being offered for this role is between $77,668 to $82,668.

• Benefits

AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental &

Vision

Commuter Benefits

Employee Assistance Program

Paid Holidays, Annual Paid Time Off (23 days)

Life Insurance

Long Term Disability

Retirement Benefits Plan (403B)

You may also get your college student debt forgiven tax free on Federal Direct

Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.