Community Engagement Coordinator

The Community Engagement Coordinator is responsible for recruiting, managing and engaging volunteers, creating and organizing all social media content, and supporting the planning of various fundraising, appreciation, and outreach events.

Qualifications

• Proficient with Google Suite
• Proficient with Excel/Data Entry, building charts, and graphs
• Outgoing and engaging personality; enjoys interacting face to face with public
• Experience in writing creative copy
• Professional experience in social media content management
• Experience devising and executing multi-step projects that include multiple points of contact, identifying deliverables and providing routine status updates
• Highly collaborative with excellent communication skills
• Enjoys planning and strategizing alone and in a group
• Enjoys handling multiple tasks at once and thrives with minimal supervision
• Preferred, but not required: experience with volunteer management
• Preferred, but not required: experience with Volgistics management software
• Preferred, but not required: bilingual in Spanish and English.
• Preferred, but not required: previous experience volunteering with a nonprofit org

General Responsibilities

Social Media/Website

• Manage/maintain social media pages across platforms (Instagram/Facebook/X)
• Create & maintain a Social Media Calendar based on needs of organization
• Responsible with responding to comments/messages
• Communicate with staff on milestones to share on social media
• Add Events to Website, Facebook, and other Online Calendars
• Stay updated on social media trends

Volunteer Coordination

• Work closely with program/department managers to regularly assess volunteer needs
• Swiftly respond to volunteer inquiries & follow-up with prospective volunteers
• Routine communication with all volunteers:
  • Assess whether they are satisfied/well-placed
  • Εnsure volunteer understands the purpose of the organization
  • Send timely thank you messages
  • Disseminate Event information & schedule for scheduled volunteers
  • Provide updates on events (anticipation of weather, cancellations, etc.)
  • Execute relevant training/onboarding to individuals & partner groups
• Ensure all volunteer shifts are filled utilizing multiple relevant recruitment approaches
  • Ex: ‘call for volunteers’ email, personal inquiry to volunteers MVPs, phone calls
• Maintain and update the Volunteer Handbook, Market Volunteer Protocols Guidebook
• Spearhead implementation/training of GOFM volunteer policies, procedures & standards
• Manage Volunteer Database with up-to-date sign-ups & detailed volunteer records
• Spearhead planning and execution of:
  • One (1) annual volunteer recruitment event for all programs
  • One (1) annual volunteer appreciation event for all programs
• Participate in each GOFM programming area a minimum of one time every 3 months
• Identify and recruit new volunteer sources from local businesses, social groups, etc.

Community Engagement

• Serve as a cheerful & welcoming liaison + public face to the community
• Plan & execute presentations about GOFM to community groups, conferences, classes
• Nurture new and old relationships with collaborative partners with an aim towards cultivating new program partners, partnered events, sponsorships, etc.
• Schedule regular outreach exhibitions in the community
• Coordinate Community Meals & Cooking Classes with existing partners to serve as focal points for outreach to potential participants in GOFM’s Food Access program

Operations

• Write and submit monthly status reports within deadlines as required
• Maintain a calendar of volunteer/outreach activities, including community events, workshops, appearances, and other communication opportunities
• Prepare project outlines/budgets for outreach/volunteer activities
• Assist with the planning, development, and implementation of GOFM events