Director of Operations

Position Title: Director of Operations

Location: Remote (USA)

Salary: $95,000- $110,000

Status: Full-time, salaried, exempt

Reports to: Chief Financial Officer/Chief Operations Officer

ABOUT US:

Since 1988, Rainforest Trust has been safeguarding imperiled tropical habitats and saving endangered species by establishing protected areas in partnership with local organizations and communities. With our partners, we have protected more than 51 million acres of vital habitat across Latin America, Africa, Asia and the Pacific. Rainforest Trust is a 501c3 nonprofit organization that relies upon the generous support of the public to successfully implement our important conservation action.

HOW YOU'LL CONTRIBUTE TO OUR MISSION:

• Lead and oversee project management for org-wide operational systems to enable excellent project completion and sustainable ongoing system management.
• Ensure staff have the physical and virtual resources needed to do their jobs as a distributed workforce.
• Design and own an organizational sustainability strategy that ensures continuity of operations and security and availability of data.
• Maximize the efficacy and efficiency of our systems and tools by designing consistent processes, providing training, and monitoring usage.
• Serve as a connecting role between departments to enable robust collaboration including by leading inter-departmental committees as needed.
• Ensure the logistics for org-wide meetings and events run smoothly to drive staff engagement and cross-departmental alignment.
• Achieve these objectives in line with Rainforest Trust's values.

TO SUCCEED IN THIS ROLE, WE'RE HOPING YOU'LL HAVE:

• Proven operational expertise. We are looking for someone with proven experience successfully managing operations for a remote organization, finding creative solutions when resources are limited. You'll thrive in this role if you have a history of deeply understanding the unique needs of a diverse, remote workforce, and using that insight to craft innovative, effective operational strategies that truly make an impact.
• Strategic and systematic thinking. You are a natural when it comes to designing scalable operational processes that drive success. You have the ability to design long-term strategies that ensure business continuity and organizational sustainability, including a risk-management approach that contemplates potential challenges. In addition, you have a proven history of innovating to build new systems and structures that improve operations, including both technology operations (e.g., databases and software) and business operations (e.g., contingency plans).
• Technical expertise. You are tech-savvy and have a strong awareness of technology products that support operations. You have proven experience implementing and operating virtual work tools including managing a Google environment, project management software (such as Asana) and communications software (such as Slack). You also have a solid understanding of data security and compliance best practices (e.g., disaster recovery tools).
• Excellent organizational skills and time management skills. You excel at staying organized and managing your time effectively by completing tasks independently, utilizing impeccable data hygiene practices, and expertly tracking project details. You consistently deliver highly collaborative projects on time, using your good judgment on when and whether to engage others.
• Strong interpersonal and relationship-building skills. You thrive at building trust and earning respect across the organization, with a strong bias towards collaboration. You bring experience in successfully managing relationships with external vendors and service providers and have led group meetings and trainings that result in effective system and process adoption. You also have demonstrated success in managing logistics for organization-wide meetings (remote and in-person) with great attention to detail and follow-through, ensuring smooth and successful experiences for all participants.
• A demonstrated commitment to and enthusiasm for Rainforest Trust's mission and respect for our core values: Nature & People; Efficiency; Transparency; Diversity, Equity, and Inclusion; Partnerships & Collaboration; Science & Innovation.

EQUAL OPPORTUNITY EMPLOYER

Rainforest Trust values the diversity of our planet and environment and wants our team to reflect the richness of the global population we serve. We believe that striving to maintain a demographically diverse workforce where employees are treated equitably and feel a strong sense of inclusion is not only an ethical imperative but also a key driver of innovation and excellence, enhancing our ability to fulfill our mission of conserving and protecting our natural environment.

We put this belief into action by striving to apply a diversity, equity, and inclusion lens to every aspect of employment, from how we hire and recruit, to how we determine compensation and benefits, to the training and development we offer, and the working conditions we create.

Research shows that while cis-men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks (especially groups that are underrepresented in the conservations field) tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single qualification, please still get in touch. We'd love to have a chat and see if you could be a great fit!

We are an equal-opportunity employer and give all qualified applicants consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

WORKING CONDITIONS AND TRAVEL REQUIREMENTS

Rainforest Trust is a remote first organization and the incumbent will be expected to work primarily from home with an excellent internet connection, though part-time office space may be available in Washington DC. Occasional national and/or international travel may be required for organizational meetings and other events.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to remain in a stationary position at a computer terminal for an extended period. The person in this position frequently communicates with colleagues both verbally and in writing and must be able to exchange accurate, neat and thorough information.

ANTICIPATED SALARY

The salary range for this position is $95,000- $110,000 commensurate with experience. This base compensation range represents the anticipated low and high range of wages for this position. Salaries will vary and will be based on various factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Information on other benefits may be found on our Careers Page.