Associate Director of Services

The North Carolina Community Schools Coalition, Inc. (NCCSC) is seeking a highly motivated Associate Director of Services to work closely with the Director of Services and additional NCCSC leadership in supporting the implementation and coordination of the Full-Service Community Schools (FSCS) model across North Carolina. This position is critical in ensuring the effective execution of NCCSC’s vision to improve the academic, physical, and mental health outcomes for North Carolina students. Additionally, this position will support developing statewide programs and strengthening partnerships across the coalition. The Associate Director of Services will assist in both the strategic and day-to-day operations of the services provided through NCCSC, working to ensure that all services are aligned with the goals and values of the FSCS model.

The NC Community Schools Coalition is a network of traditional public schools – and the local and state-wide partners that support them – that are leveraging the community schools model to promote the success and well-being of their students, their families and their larger community. Our work is hyper-local, meaning it reflects the unique needs and assets of each community. We work closely with regional partners, who provide ground-level support for each school.

Key Responsibilities:

Program Coordination and Implementation

• Support the Director of Services in the implementation of NCCSC’s programs and initiatives, ensuring timely and efficient execution.
• Facilitate communication and collaboration among internal teams, Regional Partners, school districts, community organizations, and other stakeholders to drive successful program outcomes.

Support Regional Partners

• Provide logistical and operational support to Regional Partners in Eastern, Central, and Western NC to help implement the FSCS model.
• Assist in organizing, evaluating, and refining partnerships and programs developed by Regional Partners to ensure alignment with the FSCS model and local needs.
• Support the development and execution of strategies for engaging Community School Coordinators and school-based Advisory Boards and to share learning opportunities and address specific needs identified in local communities.

Program Development and Best Practices

• Collaborate with the Director of Services and other team members to research and implement best practices for community school models, leveraging insights from local, state, and national organizations.
• Contribute to the creation of tools and resources that support the ongoing development and success of the FSCS model across participating schools and districts.
• Assist in organizing statewide initiatives aimed at improving student outcomes, especially in schools or districts that have not yet adopted the FSCS model.

Data and Continuous Improvement

• Collect and analyze data from Regional Partners, providing insights to NCCSC leadership and Regional Partners on how to improve program strategies and practices.
• Support the Director of Services in determining the efficacy of interventions in schools across North Carolina, and look for opportunities for shared learning and best practices to be disseminated across regions.

Reporting and Documentation

• Assist in the preparation of progress reports, updates, and presentations for stakeholders, including school districts, funding agencies, and community partners.
• Support monitoring, evaluation and reporting needs as they arise.
• Maintain records of program activities, funds allocation, and partnership developments.
• Assist in preparing materials for meetings, workshops, and conferences related to FSCS implementation and other educational initiatives.

Required Qualifications:

• A passion for and commitment to the mission and vision of NCCSC and the Full-Service Community Schools model.
• A strong understanding of public education and community-based approaches aimed at improving student outcomes.
• At least 3-5 years of experience in program support, coordination, or a similar role in education, nonprofit organizations, or government sectors.
• Excellent organizational, time management, and problem-solving skills, with the ability to manage multiple projects simultaneously.
• A high level of initiative, resourcefulness, and attention to detail.
• Exceptional verbal, written, and interpersonal communication skills, with the ability to build relationships with a wide range of stakeholders.
• Experience working in partnership with local, regional, or state educational agencies or community organizations is preferred.
• Ability to work independently and as part of a collaborative team.

Desired Attributes:

• Proactive, results-oriented, and able to work in a fast-paced, evolving environment.
• A deep commitment to empowering communities and creating equitable educational opportunities for all students.
• Strong cultural competency and understanding of the diverse needs of students, families, and communities in North Carolina.
• Willingness to travel to schools across North Carolina and occasionally to regional or national events.