Social Media Manager

ABOUT US

Interfaith America is a national nonprofit organization based in Chicago. We believe that religious diversity is a foundational American strength, and we are building a nation that achieves that promise for the common good. Our mission is to inspire, equip, and connect organizations and leaders to unlock the potential of America’s religious diversity. We leverage our expertise in interfaith leadership in different sectors and spaces in American life, such as higher education, health, public policy, racial equity, corporations/business, and tech, giving leaders and institutions the tools and resources they need to positively engage religious diversity for the common good.

At Interfaith America, we are ever-adapting and changing. We look for people who set audacious goals and love that one workday may not be like the next. We have a strong commitment to pluralism and building bridges across deep differences. Our programs help people build skills to bridge deep ideological divides. Our work is about staying in relationship with one another and contributing to the common good even when we might disagree on fundamental things. We seek to attract and retain a team of staff comprised of a wide variety of views and backgrounds we need to achieve our vision, especially people from communities historically underrepresented in interfaith work.

ABOUT THE POSITION

You are a social media powerhouse with experience driving strategy at a media company, a commercial agency, an influential nonprofit or for a large brand. You have an excellent track record of creative approaches to break out social media campaigns that engage community participation and increase brand recognition. You're aware of how each channel is different— from the tools to the audiences, with a tried-and-true approach to maximizing the potential of each. You thrive in a fast-paced, adaptable environment where one day won’t look like the next. You enjoy working collaboratively and liaising across multiple complex projects with various stakeholders. You hold yourself and your work to a high bar of excellence and take personal responsibility for achieving your goals.

RESPONSIBILITIES

• Aid in the development and execution of platform-specific social media strategy to meet growth and engagement goals
• Work with IA’s graphic designer to create and deploy clear and compelling multi-media content across all IA platforms
• Maintain the social media calendar, incorporating programmatic, content, and public affairs goals through liaison with the Strategic Communication team and IA staff
• Provide guidance for social media content and strategies for a variety of initiatives including IA teams, IA Senior Leadership, and external partners
• Create a variety of content for various social media platforms including (but not limited to) X/Twitter, Facebook, LinkedIn, TikTok and Instagram/Reels
• Be able to make basic edits to audio and video clips
• Participate in editorial and communication strategy around Interfaith America, and national and regional programmatic work
• Monitor news and current events in our issue areas (religious diversity, interfaith, higher education) and work closely with the Director of Marketing & Communications and the Senior Advisor for Public Affairs & Innovation to develop and vet social content based on current opportunities to maximize visibility and impact
• Build a sense of community amongst IA’s network by engaging with our constituents and influencers on social media platforms
• Manage IA’s paid social media program by creating ad campaigns, staying up to date with new social media ad units and managing budget allocation.
• Track social media metrics and make data-driven decisions for optimization
• Maintain brand voice consistency while flexing the tone specific to each audience, across social media channels
• Stay up to date with social media trends, new tools, and new platforms and consult on what we should test

Required Qualifications:

• 3-5 years of experience leading/driving social media strategies in the media, the nonprofit sector, an advertising agency, the private sector or within higher education
• Bachelor’s degree in journalism, communication, media, technology or a related field
• Advanced understanding of Facebook Page/Group Manager, LinkedIn, X, Instagram, Facebook Business Manager, and other social media tools
• Proven experience translating complex ideas into simple, emotional content that people share
• Extensive knowledge of content marketing and best practices
• Demonstrated ability to quickly generate compelling, error-free prose and flex tone to speak to different audiences
• Basic understanding of graphic design tools (Canva) and video/audio editing
• Ability to balance and prioritize multiple ongoing projects from multiple stakeholders
• Collaborative nature; flexibility and agility in problem-solving
• Ability to meet deadlines and work well under pressure
• Authorization to work in the United States

Preferred Qualifications (not required):

• Familiarity with project management tools and systems like Asana
• Experience working with an advocacy organization strongly preferred
• Demonstrated ability to engage stakeholders in substantive discussions about religious and worldview diversity, interfaith cooperation, racial equity, and civic pluralism
• Experience developing and implementing strategies to identify and define complex equity and inclusion issues
• Experience in collaborating with outside organizations
• Experience with networking and building relationships

Competencies:

• Relationship Building - Being able to connect with others (internally and externally) to form positive working relationships.
• Project Management - Aptly leading, planning, and executing project or pieces of a project, ensuring all project members are staying within timelines and budgets.
• Results oriented – Ability to complete multiple assigned tasks across multiple program and project areas with a high level of excellence, attention to detail and within assigned deadlines.
• Adaptability - Adapting to change within the organization, programs, and projects with grace and a positive attitude.
• DEI Cultural Competency - Ability to understand, appreciate and interact effectively with people from cultures, identities, lived experiences, or belief systems different from one's own.

Supervisor: Director of Marketing and Communications

Leadership Level: Manager

Location: This position will work 2-3 days per week from our Chicago Loop office and 2-3 days per week from home

Compensation: $70,000 - $80,000 annually, plus excellent benefits. Please read more about our benefits here.

Application is open from September 24, 2024 through October 18, 2024.

Other Requirements: The Social Media Manager position requires the ability, with or without reasonable accommodation, to: maintain regular attendance; work cooperatively with others; adhere to Interfaith America personnel policies and safety rules; sit and/or stand for extended periods of time; operate standard office equipment, including computers, telephones, photocopiers, and projectors; communicate orally, in writing, and via computers and digital devices; and requires close visual acuity to prepare and analyze data and figures, transcribe, view a computer terminal and other office equipment.

Interfaith America is an Equal Opportunity Employer, and does not discriminate on the basis of religion, race, ethnicity, national origin, age, gender, sexual orientation, disability, pregnancy, marital status, or any other status protected by applicable law. Reasonable accommodation will be provided as needed to enable qualified applicants with a disability to participate in pre-employment procedures.

Salary Description

$70,000 - $80,000