Operations Associate (Full Time, Remote)

Position: Operations Associate (Full Time, Remote)

Organization: Accelerate Change

Reports to: Senior Manager of Operations, Bisrat Bayou

Direct Reports: N/A

Location: Full-time, 100% remote position (from home or co-working space) with occasional travel once every 2-3 months

COVID-19: We take Covid-19 safety very seriously. Employees must follow our Covid safety protocols and be fully vaccinated and boosted. Accommodations are provided to the extent required by law. Accommodations are provided to the extent required by law. For employees based in the state of Florida and Texas, the COVID-19 vaccine is encouraged but not required due to Florida and Texas laws.

About Accelerate Change

Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:

• Scaling emerging cultural media properties
• Investing in established cultural media properties
• Building influencer networks
• Leading a digital media lab
• Driving civic engagement campaigns

Learn more about our theory of change, approach, and impact at https://acceleratechange.org/about/

Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/

About the Position

Accelerate Change is seeking a highly detail-oriented Operations Associate who is a fast learner, has strong follow-through, and enjoys engaging with people from diverse backgrounds. In this role, the Operations Associate will work on supporting the Operations Department to help Accelerate Change’s mission-driven social ventures increase the political power of BIPOC and low-income communities.

Here’s what you could expect to do as Operations Associate (key responsibilities):

• Partner Hours + Partner Billing Report: Gather cost-share data, review Scope of Works (SOWs), and incorporate additional partner hours to compile accurate billing reports. Create supporting documentation and maintain billing records to ensure financial transparency and proper tracking.
• Partner Invoice Requests: Generate Accounts Receivable invoices based on partner requests, ensuring all billing details are accurate and properly recorded. Work closely with finance and operations teams to facilitate smooth invoicing processes.
• Logistical Support for Network Building Calls: Set up calls and coordinate with partners to ensure successful execution of Network Building Calls. Provide logistical support, manage scheduling, and handle any necessary follow-ups.
• Accounts Payable Partner Invoice Processing/Tracking: Process and track partner invoices to ensure accurate and timely payments. Maintain records of invoices and collaborate with finance and operations teams to address any discrepancies.
• Accounts Payable General Support: Assist with expense reconciliation in Ramp by reviewing and categorizing expenses to support the accounts payable process. Work closely with the finance team to ensure accurate and efficient financial management.
• EarthClass Mail Management: Log and organize corporate mail received through EarthClass Mail. Ensure that important documents are properly tracked and distributed to the appropriate recipients.
• Slack Operations Channel Support: Route and respond to staff requests in the Slack Ops Channel, ensuring that inquiries are addressed promptly and directed to the appropriate team members as needed. Provide operational support to streamline internal communications and issue resolution.
• General Administrative and Project Support: Provide administrative assistance to the Operations department, including preparing agendas for department meetings, taking notes, and assisting with ad-hoc research or document retrieval. Support a variety of projects within the Operations Department.

We’ll also look for the Operations Associate to:

• TBD. As part of a rapidly growing organization, you’ll need to embrace change and that your responsibilities will shift over time. Pitching in to help with the needs of your department and the overall Central Team is an important part of your role.
• Help advance our goal of becoming an anti-racist organization. Within your role, apply equitable work practices, challenge white supremacy, and help make our programs more inclusive. Center our understanding that multiple systems of oppression intersect with racism and be an active part of our values work.
• Serve as a resource to our networks of partners. Help amplify partner successes, make connections between partners and facilitate learning sharing, and offer your expertise to partners in our networks wherever it makes sense.
• Take an entrepreneurial approach to their work and learn new skills. In our fast-paced, unstructured environment, we love it when staff first try to figure things out on their own and then ask for help if they’re stuck.
• Seek out opportunities to deepen their skills on current/emerging platforms and with lean startup methodology. We take an individualized approach to growth where staff has the chance to explore and propose development opportunities that align with their interests and the team’s priorities.

What We’re Looking For

• Commitment to social change. Accelerate Change is a mission-driven workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.
• 2+ years experience with key responsibilities: We’re looking for someone who has at least 2 years of experience with directly relevant administrative, operational, and/or project experience.
• Experience with detail-oriented projects: You have experience working on projects requiring careful attention to detail, and you take pride in the fact that your work is consistently error-free. Your experience may have come from work, internships, or volunteer roles.
• Service-oriented and flexible: You want to help. You’re ready to use your skills to advance mission-driven causes wherever help is needed.
• Interest in digital media: You are interested in the power of digital media for organizing and social change. You regularly engage - personally or professionally - with many of the following and are interested to learn more about Accelerate Change’s work with others on this list: TikTok, YouTube, Instagram, Facebook, Facebook Messenger, Facebook and Instagram Ads, podcasts, streaming shows.

Benefits

• $48,000 - $60,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range.
• Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.
• Health care at the beginning of your employment with individual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
• Professional development funds, with renewal of funds each fiscal year
• Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working from home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.
• Need-based educational loan assistance after 3 months
• 401K contributions and matching program available at the beginning of your employment
• Annual office closure during the last week in December

Apply

To apply, please upload your resume and tell us more about your experience on the application on our website.

Accelerate Change is an equal opportunity employer. We believe that people of color, people from working class backgrounds, women, and LGBTQIA+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Benefits

• $48,000 - $60,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range.
• Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.
• Health care at the beginning of your employment with individual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the individual.
• 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
• Professional development funds, with renewal of funds each fiscal year
• Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working from home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.
• Need-based educational loan assistance after 3 months
• 401K contributions and matching program available at the beginning of your employment
• Annual office closure during the last week in December