To be considered for this position you must submit an application through Wufoo. Applications received on Idealist will not be considered.
Please visit the following website to apply: https://vlpprobono.wufoo.com/forms/bilingual-intake-specialist-m1exzb8t07kmkyy
POSITION: Bilingual Intake Specialist
DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch
REPORTS TO: Christopher Neighbours, Call Center Manager
UNIT: Eastern Region Legal Intake (ERLI) of the Volunteer Lawyers Project
LOCATION: 7 Winthrop Square Boston Ma/ Remote (Massachusetts)
HOURLY WAGE: $27.48 per hour
This is a permanent, full-time staff position at the Call Center. Candidate must reside in Massachusetts and must have access to a secure internet connection.
This position requires fluency in English and another language. Please be advised that selected candidates will be required to take a Language Proficiency exam.
This application will remain open until the position has been filled.
SUMMARY OF POSITION:
Eastern Region Legal Intake (ERLI) is a project of VLP that provides callers with information, legal advice, and referrals; screens clients for legal aid eligibility; and conducts intakes in legal aid priority cases. ERLI receives nearly 15,000 calls annually from low-income Massachusetts residents seeking legal assistance. Without the services of ERLI and its staff, many of these residents may go without assistance.
ERLI is seeking a full-time Bilingual Intake Specialist to answer calls, screen for eligibility, conduct intakes, give information and referrals, schedule appointments, and data entry. The Intake Specialist will receive ongoing training in standard procedures, customer service, data entry, and specialized legal education in order to provide the highest level of legal information, referrals, and advice under the supervision of a manager and attorney.
QUALIFICATIONS:
REQUIRED EDUCATION/TRAINING:
REQUIRED KNOWLEDGE/EXPERIENCE
PREFERRED KNOWLEDGE/EXPERIENCE:
REQUIRED MENTAL ABILITIES/SKILLS:
REQUIRED PHYSICAL ABILITIES/SKILLS:
ESSENTIAL FUNCTIONS INCLUDE:
Volunteer Lawyers Project is committed to a diverse work environment and is proud to be an Equal Opportunity Employer. Our ideal candidates are respectful of an inclusive work environment. VLP strives to ensure that those working in our organization reflect the diversity of the communities we serve. VLP encourages applicants from a broad spectrum of backgrounds to apply for positions.
To be considered for this position you must submit an application through Wufoo. Applications received on Idealist will not be considered.
Please visit the following website to apply: https://vlpprobono.wufoo.com/forms/bilingual-intake-specialist-m1exzb8t07kmkyy
POSITION: Bilingual Intake Specialist
DAYS/HOURS: Monday – Friday, 8:30 AM- 4:30 PM with one unpaid hour for lunch
REPORTS TO: Christopher Neighbours, Call Center Manager
UNIT: Eastern Region Legal Intake (ERLI) of the Volunteer Lawyers Project
LOCATION: 7 Winthrop Square Boston Ma/ Remote (Massachusetts)
HOURLY WAGE: $27.48 per hour
This is a permanent, full-time staff position at the Call Center. Candidate must reside in Massachusetts and must have access to a secure internet connection.
This position requires fluency in English and another language. Please be advised that selected candidates will be required to take a Language Proficiency exam.
This application will remain open until the…
This position requires fluency in English and another language. Please be advised that selected candidates will be required to take a Language Proficiency exam.
This position requires fluency in English and another language. Please be advised that selected candidates will be required to take a Language Proficiency exam.
To be considered for this position you must submit an application through Wufoo. Applications received on Idealist will not be considered.
Please visit the following website to apply: https://vlpprobono.wufoo.com/forms/bilingual-intake-specialist-m1exzb8t07kmkyy
To be considered for this position you must submit an application through Wufoo. Applications received on Idealist will not be considered.
Please visit the following website to…