Jobs Plus Employment Coordinator

Program Overview:

Jobs Plus is a part of Henry Street Settlement’s Education and Employment Services, a $10M division providing a continuum of services from early childhood education through adult workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. Jobs Plus is a place-based workforce development program helping NYCHA residents find viable employment and connect to other support services. Once employed, the Jobs Plus team continues to work with participants to maintain employment and build careers.

Job Summary:

The Jobs Plus Employment Coordinator provides best-in-class career development, job placement, and job retention support to a diverse client population through resume and interview preparation, job coaching, career planning, advancement support, skills development, training, and certifications. Your mission is to develop strong relationships with clients in order to provide a safe space to remove barriers to employment while also preparing and coordinating employment-based services that keep members engaged in an employment outcome for one year or longer.

This role will also be responsible for building and maintaining successful relationships with a small number of prospective and existing businesses by utilizing innovative methods of engagement to establish open job vacancies while also filling open job slots with Jobs Plus members.

Qualifications:

• High school diploma/GED with at least 2 years of relevant experience required.
• Bilingual English/Spanish required.
• Experience in recruiting, human resources, workforce development, and professional development a plus.
• Passion for and ability to serve diverse groups including those who are under- and unemployed, young adults, justice-involved, LGBTQIA, and older adults.
• Demonstrated experience providing comprehensive assessment and case management services to large caseloads.
• Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods.
• Self-motivated, able to work efficiently and effectively under pressure both as an individual and member of a team.
• Strong organizational skills and ability to multitask.
• Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, training, groups preferred.
• Computer proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) required, various data collection software required, database maintenance required, web/cloud-based programs required, targeted internet research required, social media (including Twitter, LinkedIn, Facebook, CareerBuilder, Monster.com, etc.) preferred, web-based mailing services preferred.

Responsibilities:

• Develop strong working relationships with participants in order to help participants secure and maintain viable and long-lasting employment.
• Provide career readiness, career/vocational counseling assistance with job search and job retention to participants that results in meeting monthly job placement and retention targets
• Successfully meet weekly/monthly metrics for unsubsidized employment placements that are 20 hours a week or more
• Provide case management to assist participants in removing barriers to employment by making connections to necessary services both within and outside Henry Street Settlement.
• Develop and maintain relationships with employers (small and large business accounts) in order to generate job opportunities for members
• Collaborate with HSS’ Director of Business Development to explore additional employer linkages and opportunities
• Assist team members with securing documentation that verifies employment and retention milestones
• Complete basic reporting requirements including, but not limited to, employment document collection, progress notes and client tracking; Ensure reporting requirements are completed by deadline dates as assigned
• Identify potential training programs/partners that will enhance participants’ connection to the workforce
• Market job opportunities to jobseekers through one-on-one meetings, on-site recruitment events and social media outlets.
• Facilitate vocational, work readiness, and personal development groups virtually or in-person.
• Attend meetings, workshops, and conferences, as requested.
• Travel to multiple service sites within the division as needed.
• Participate in case management, staff and supervisory meetings as scheduled.
• Other duties as assigned by supervisor

Essential Physical Job Functions:

• Sitting for long periods
• Standing to deliver 2-3 hour workshops
• Travel to other HSS sites
• Travel to client worksites
• Travel to employer sites