Analyst - YouthTruth

Analyst

San Francisco, CA

We believe, and research shows, that student and stakeholder feedback matters for school improvement and student success. That’s why, in 2008, we created YouthTruth – to help educators harness student and stakeholder feedback to accelerate improvements. We’ve heard from almost three million students as well as hundreds of thousands of family and staff members across 39 states. When you join YouthTruth, you join a small and collaborative team that has a big impact on schools across the U.S. and the education sector.

As an Analyst, you will be instrumental in putting important student perception data into the hands of those making instructional and leadership decisions in K‐12 schools. Being part of YouthTruth, a national nonprofit, gives you the chance to apply and grow your skills in a fast-paced, client-driven environment while making a difference in education.

The Ideal Candidate:

• You are highly organized, analytical, and detail‐oriented. You consistently produce high‐quality, error‐free work, reflecting an ability to complete tasks on time with quality and accuracy.
• You have a deep interest in and passion for education, and a belief in student voice as a powerful tool to make important changes in education.
• You have an ability to learn new tools, systems, and skills quickly.
• You are flexible, adaptable, and reliable in a fast‐paced environment.
• You are able to manage multiple priorities and timelines simultaneously.
• You are confident that your work can make a difference but humble in the knowledge that you are always learning and improving.
• You are a genuinely wonderful colleague to have around. You work well within a close knit‐team as well as across other departments. You are also excellent at managing up. Your highly positive attitude, shared commitment to excellence, and thoughtfulness are valuable assets to the organization.
• Your interpersonal and communication skills allow you to interact effectively with colleagues at all levels of the organization as well as external contacts.

What You’ll Do:

You will work closely with YouthTruth’s energetic and diverse staff to provide district leaders and school principals with data‐driven insights to enhance their effectiveness. The core function of this role is to create data‐driven reports based on student survey results. More specifically, you can expect to be involved in the following:

Survey Administration & Reporting (70%)

• Co-manage the survey administration and monthly report production
• Create and administer online surveys for our clients on tight deadlines
• Generate data‐driven reports for our clients in an online interactive platform
• Troubleshoot and problem‐solve operational and client issues
• Provide strong quality control of online surveys and report products

Process and Product Development (20%)

• Over time, contribute insights to new features and processes to improve the efficiency of survey administration, data analysis, and data visualization
• Program in Python: Execute, review, and analyze Python scripts to recommend process improvements. Writing code to perform analysis of our data to support product updates and research reports.
• Opportunities to participate in the refinement of survey instruments and reports; contribute to new product development to meet school and district needs

Other (10%)

• Contribute to analysis of the large‐scale YouthTruth; gather insights from our data for marketing, blogs, and communications
• Actively contribute to team discussions, collaborating on cross‐team projects and helping to develop CEP’s internal knowledge base and operations
• Collaborating with Partnerships Leads to support responsiveness to the client-driven demands of the team

Your Background, Experiences, and Interests:

• College degree (B.S., B.A.), or equivalent, and some work experience required
• Strong interest in and experience with analyzing and interpreting data, and proficiency in basic statistics
• Experience with computer programming, in particular Python and/or R –these languages form the basis of our surveying and reporting processes
• Experience with SQL a plus but not required
• Exposure to Ruby and JavaScript a plus but not required
• Comfort with ambiguity and ability to remain flexible in response to business needs of a rapidly growing team
• A work ethic consistent with the CEP/YouthTruth organizational culture: thoughtful; commitment to client confidentiality; demonstrates the highest level of personal integrity as well as a commitment to diversity, equity, and inclusion

While all CEP staff are at-will employees, due to an in-depth training period at the start of every Analyst’s tenure, our expectation is that analysts will stay in the role for a minimum of two years, assuming satisfactory performance.

Location:

We have offices in Cambridge, Massachusetts and San Francisco, California. The YouthTruth team resides alongside staff in other departments at The Center for Effective Philanthropy (CEP), YouthTruth’s parent nonprofit. This role will be based in our San Francisco, CA office.

We strive to balance in-person time with flexibility and the needs of each person, their team, and the larger organization. We believe culture, collaboration, communication, trust- and relationship building, training, and certain kinds of creative work benefit from in-office interactions – and we believe that the flexibility of remote work also has many advantages. We expect staff to be in the office at least two days per week, and more frequently during new staff introduction periods to support a robust orientation. Everyone will enjoy the option to work fully remotely from anywhere four weeks per year.

Our Process:

CEP seeks an Analyst for an immediate start. Our rolling process includes three interview rounds: an initial phone conversation, a skills assessment, and a team interview round. Our process also includes the checking of references in final stages. Check out CEP’s careers page to learn more about how we hire.

Our nonprofit model is central to our identity: our bottom line is impact, not profit. Yet even as a nonprofit, we successfully compete for top talent across both the public and private sectors and offer competitive compensation and benefits, including:

• A commitment to pay parity and salary equity.
• The annual base salary for this position is $82,487 (Cambridge)/ $90,756 (SF). In addition, this role is eligible for a competitive Performance Based Incentive Compensation.
• Comprehensive health, vision, and dental insurance plans.
• Generous paid time off plan, including three weeks of annually accrued vacation, up to 15 holidays, plus an end-of-year break.
• 401(k) plan with a 1:1 Employer Match up to 5% of total compensation.
• Generous annual personal professional development allowance.
• Flexible spending and dependent care tax free savings plans.
• Life insurance covered 100% by the organization.

We believe diversity and inclusion are key drivers of creativity and innovation, and we actively seek out candidates from many types of diverse backgrounds to apply for this exciting role.