Tenant Coordination Specialist

About Us

Anthos|Home is a groundbreaking startup dedicated to housing vulnerable New Yorkers. We're seeking a passionate and experienced Tenant Coordination Specialist to join our team and make a significant impact on the lives of those in need of stable housing.

The Role:

The Tenant Coordination Specialist plays a key role in supporting households through the housing process, from voucher acquisition to housing placement and long-term stability. Reporting to the Tenant Coordination Supervisor, the Specialist serves as the primary point of contact for tenants, working closely with government agencies, nonprofits, and the internal team and will be required to develop an expertise in NYC housing subsidies and processes.

Key Responsibilities:

• Assist tenants and property providers with navigating the housing process, including vouchers, payments, repairs, and other housing needs.
• Serve as a liaison between tenants and property owners.
• Collaborate with the Housing Acquisitions and Operations teams to support housing placements.
• Coordinate move-ins, including unit viewings, lease paperwork, furniture selection, and financial processing.
• Facilitate communication between tenants and property providers to ensure smooth lease-up, move-in, and housing stability.
• Provide ongoing aftercare services, such as home visits and phone calls, to monitor tenant safety, address rental or utility issues, and support housing voucher recertification.
• Respond to housing and tenant emergencies, both during and after regular business hours.
• Assist tenants with reasonable accommodations and ADA compliance.
• Submit and follow up on maintenance requests while maintaining accurate and confidential records.

Qualifications:

• Bachelor’s degree, and/or at least 3 years of experience in housing or human services.
• Strong interpersonal skills, with a passion for working with diverse communities.
• Familiarity with NYC’s housing market and voucher systems.
• Excellent communication, negotiation, and organizational skills.
• Willingness to travel frequently within the community, with reasonable accommodation if necessary.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

This role is ideal for someone who is detail-oriented, enjoys problem-solving, and is committed to supporting housing stability.

Compensation and Benefits:

• Competitive starting salary: $65,000 - $70,000
• Hybrid work environment (3-5 days in office/field per week)
• Comprehensive benefits package including:
  • Health, dental, and vision insurance
  • 401(k) with 4% employer match
  • Generous paid time off
  • Summer Fridays in August
  • Professional development opportunities
• Current Wellness Perks: Weekly yoga classes, Peloton and meditation app subscriptions

Join Our Team:

Be part of a mission-driven organization making a real difference in New York City. Apply now to join the Anthos|Home family and help create stable homes for those who need them most.

How to Apply:

Please send your resume and cover letter through our careers site here.

Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. We are an Equal Opportunity Employer and welcome individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that diverse perspectives strengthen our team and enhance our ability to serve our communities effectively.