Community Program Specialist I/II

San Mateo County Librariesis seeking passionate individuals dedicated to empowering adult learners and volunteers through various educational and literacy programs. The role encompasses working with diverse communities, including incarcerated adults, to foster learning, literacy, and personal development. This unique opportunity involves engaging in multiple aspects of adult learning, volunteer coordination, and outreach efforts, with the aim of promoting education and community service throughout the county.

There are currently multipleLiteracy and Volunteer Engagement focused Community Program Specialist positions available. Because of the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are required.

In this role, you will support adult learners and volunteers through the library’s educational programs, with a focus on engaging volunteers and delivering literacy services in both traditional and non-traditional settings, including correctional facilities. Responsibilities include recruiting and retaining volunteers, designing and facilitating educational programs for learners, and providing literacy support to incarcerated individuals and other community members.

Location: Interns will work across all thirteen community library locations in San Mateo County, in addition to partner organizations, including correctional facilities, as needed. Travel between locations will be required.

Schedule: This is a one-to-three-year, full-time (40 hours per week) position, with evening and weekend hours required.

The ideal candidate will have the ability to:

• Design, adapt, and deliver innovative services that benefit the needs of the community.
• Identify and implement research-based methods, practices, techniques, and pedagogy that help learners succeed.
• Maintain and develop inclusive programs that support learners, including but not limited to English as a Second Language (ESL).
• Plan, schedule, coordinate, and carry out programming, workshops, classes, and at special events, along with outreach activities to community groups and agencies, ranging from tabling to public speaking.
• Collect and maintain program records and statistics and create reports, as needed.
• Work frequent evenings and weekends.
• Strong communication, organizational, and interpersonal skills.
• Experience in adult education, literacy programming, or volunteer management.
• Empathy, patience, and a commitment to promoting literacy and lifelong learning.
• Enthusiasm for working with diverse communities, including underserved and incarcerated populations.
• Bilingual or multilingual (Spanish or Chinese required).
• Ability to analyze data to inform program improvements and retention strategies.
• Familiarity with educational technology and best practices in adult learning.
• Bachelor’s degree in education, sociology, psychology, or a related field preferred. Master’s level work is a plus.
• Demonstrated experience in adult education, literacy programming, or community outreach is highly desirable.
• Experience working with adult learners, under-resourced communities or in volunteer engagement is a plus.

SALARY RANGES:

Community Program Specialist I: $72,675.20 - $90,875.20 Annually

Community Program Specialist II: $81,411.20 - $101,774.40 Annually

Qualifications

Education and Experience :

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Community Program Specialist I: Two years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.

Community Program Specialist II: Four years of experience in an organization providing social services which has included responsibility for community service program development such as planning, evaluating, monitoring or coordinating projects.

Application/Examination

This is an extra-help assignment. Anyone may apply.

Application Process: Applications will be reviewed by supervisors or managers; candidates successful in the application phase may be invited to participate in remote interviews. Vacancies may be filled at any time and qualified candidates are not automatically guaranteed to advance to the interview round.

Please send an email with your resume and with responses to the Supplemental Questions below, to: Nicole Cuadra, Library Services Manager at cuadra@smcl.org

IMPORTANT: You must submit the following to be considered for this opportunity:

• Resume
• Responses to the Supplemental Questions:
• What motivated you to apply for this position and what most interests you about it?
• Describe your experience in leading teams to support a project or goal.
• Describe your experience working with adults. Please specifically tell us about any work you have done with incarcerated people or related to incarceration, as well as adult literacies acquisition.
• What is your highest level of education?
• The ability to read, speak and write fluently in English and Spanish, English and Cantonese and/or English and Mandarin is required for this position. If any, please indicate any languages (other than English) in which you are fluent.

For more information or questions, please contact Nicole directly.

San Mateo County Libraries

125 Lessingia Ct.

San Mateo, California, 94402

(650) 312-5258

Library Jobs | San Mateo County Libraries (smcl.org)

This is a continuous recruitment which may close at any time. The final filing date will be posted five days in advance on this job announcement.

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.