Fundraising Data Associate (Raiser's Edge)

We are partnering with a public health nonprofit that raises money and awareness for autoimmune disease research, to fill a temporary Data Entry Associate position. This role is to provide maternity leave coverage and requires experience with Raiser's Edge NXT. The position is 20 hours per week, with flexibility in scheduling during regular business hours (Monday through Friday). However, the candidate must work one day per week on-site in Washington, DC, either on Monday or Wednesday.

We are seeking a candidate who can start as soon as possible. The maternity leave coverage will continue through at least March 2024.

Position Requirements

• Experience with Blackbaud's Raiser's Edge is essential. Experience with Luminate Online and Fundraise Up is a plus.
• Strong understanding of database systems and proficiency in data entry.

Primary Responsibilities

• Process all gifts, including online donations, in-house checks from national and regional offices, and pledges.
• Manage and execute the donor acknowledgment process, including both mail house and in-house letters. This includes pulling files, reviewing for accuracy, creating mail merge documents, and sending them to the appropriate parties. Additionally, manage the 2nd thank-you report list.
• Handle tribute gifts by pulling files and sending appropriate documents to families.
• Serve as the main point of contact for development-related inquiries, providing exceptional customer service to donors via phone and email.
• Assist with daily mail processing.
• Generate and distribute daily, weekly, and monthly reports as required, as well as ad hoc reports.
• Troubleshoot and solve issues to ensure the integrity of all data.