Human Resources Coordinator - Client Services

Human Resources Coordinator – Client Services - Global Impact 

About You

The Human Resources Coordinator – Client Services supports HR activities for Global Impact’s client employees. The HR Coordinator reports to the Director, HR – Client Services, in all areas of HR. The coordinator processes payroll for all client employees. Maintains confidentiality in all matters.

Responsibilities

• Coordinate and process client payroll bi-monthly, including making necessary changes, running payroll, and ensuring timely and accurate submission.
• Review and resolve payroll and benefits-related inquiries from employees and review Oversees onboarding of new staff to ensure accurate entry and payment.
• Collaborate with the Director, HR – Client Services, and FBS Accounting staff on payroll-related activities and ensure appropriate payroll reviews.
• Ensure requested payroll adjustments from clients are made in the payroll system.
• Collaborate with the Director on communications regarding payroll and any payroll issues. Coordinate payroll and personnel records for multiple audits and oversee 401k contributions, including running reports, ensuring accuracy, and initiating funds transfers.
• Oversee daily administration of client employee benefits, including invoice and onboarding enrollment accuracy.
• Supports the Director on the annual open enrollment for benefits for the client employees.
• Assist the Director with onboarding new client employees and manage timely termination processes, including initiating COBRA requests.
• Review and approve invoices and onboarding enrollments to ensure precision.
• Address benefits inquiries from client employees, collaborating with HR staff or Brokers as needed for accurate responses.
• Coordinate onboarding and offboarding processes, preparing offer letters, and collaborating with relevant staff.
• Track and ensure compliance with HR forms, documentation, and background checks, and maintain the HR Client file library.
• Assist the Director with research, reports, presentations, scheduling, and special projects.
• Keep personnel files up to date and maintain confidentiality in all work.

Qualifying for this role means you have a bachelor's degree, in HR or related field with 1-2 years’ experience in Human Resource or a client based environment. Prior experience with payroll is preferred; a desire to coordinate and process payroll with an affinity for numbers and details is required. You must be able to maintain confidentiality, possess strong skills in Microsoft Office and HRIS systems, and be adept with SharePoint or have the ability to quickly master new technology and develop effective processes. Technological savvy, organizational skills, and the capacity to manage multiple projects while meeting deadlines are essential. The role requires excellent collaboration, , and customer service abilities, as well as strong interpersonal and communication skills. The candidate should be an effective team player, capable of working independently in a fast-paced environment, taking initiative, and demonstrating outstanding attention to detail.

About Global Impact

Global Impact serves as a trusted philanthropy advisor, intermediary, and nonprofit partner for greater giving. We offer advisory and infrastructure services that drive strategic philanthropy for our nonprofit, public, and private sector clients. With close to 70 years of experience, we have raised nearly $2.5 billion with our partners for global causes. Global Impact is part of Global Impact Ventures, a family of mission-driven organizations that serve all of philanthropy for a better world.

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Working at Global Impact

Candidates must be eligible to work in the United States for more than one year. Visa sponsorship is not available. This is a full-time position based in the Washington DC area. Currently, the team is operating in a hybrid work environment with dedicated in office days. Candidates must be able to work in the local office at least 1-3 days per week.

At Global Impact, we passionately celebrate a culture of belonging. We are committed to cultivating and nurturing a workplace of diversity, equity, and inclusion. Our work will grow and transform philanthropy, our global community, and ourselves. Global Impact encourages individuals to apply for this position of underrepresented backgrounds including race, ethnicity, religion, gender identity, and sexual orientation.

The salary range is $55,000. – $65,000, depending on the experience you bring. On top of the competitive salary that we are offering, you’ll receive 16 paid holidays and 25 paid days off. We provide an excellent benefits plan including parental leave, medical, dental, short-term, and long-term disability, and a robust 401K program.

We look forward to hearing from you!