Human Resources and Operations Manager

Freedman Consulting, LLC, a mission-driven consulting firm, seeks a Human Resources (HR) and Operations Manager to lead office operations and support human resource needs. The HR and Operations Manager is a vital role on the HR and Operations team and will join a growing team of almost 50 people working at the intersection of policy, philanthropy, and politics, to advance innovations and impacts for the greater social good.

The HR and Operations Manager is responsible for the planning, execution, and management of a variety of people administration and operational needs for the firm. They will be handling multiple projects concurrently in a fast-paced environment. The HR and Operations Manager will play an active role in the firm’s HR and Operations team. This is a highly visible, hands-on role that works across the entire organization, engages with staff at all levels of the firm, and identifies and implements strategies to enhance the firm’s operational efficiency.

About Our Firm

Freedman Consulting offers strategic consulting services to foundations, nonprofit organizations, and public interest coalitions, partnering with many of the nation’s leading philanthropic institutions. Our work includes strategic planning and issue landscaping for major foundations, campaign advising and coordination for coalitions, and policy development for a variety of advocacy and political campaigns and spans topics including public-private partnerships, economic mobility, criminal justice reform, and technology policy.

Primary Responsibilities

Reporting to the Vice President for HR, DEIB & Operations, primary responsibilities for the HR and Operations Manager include (but are not limited to):

People Administration

• Leading employee onboarding and offboarding processes
• Addressing and identifying employee relations issues and determining the appropriate course of action in collaboration with the Vice President for HR, DEIB & Operations
• Contributing to staff communications on employee policies and Operations related issues
• Leading planning for firmwide events and meetings
• Leading professional development initiatives and supporting the progress review and performance management processes
• Managing benefits administration and overseeing the open enrollment process
• Providing guidance to the HR & Operations Associate on managing the firm’s internship program, including overseeing the onboarding and offboarding of interns.

Firm Operations

• Serving as the primary point of contact for all office operations, including technology, equipment, and facilities management; leading selection of solutions and equipment for the office, and responsible for office inventory and supplies
• Coordinating with office vendors as needed
• Serving as the main point of contact for physical facility and with building landlord, handling general office communications regarding closures, security, parking, and other related issues
• Taking on supervisory responsibilities and supporting the development of HR and Operations team members

Qualifications of the Ideal Candidate:

• A combination of one or more of the following types of experience in an office environment is required: office management, HR administration/people operations, and/or administrative support
• Working knowledge of labor laws, general human resources, people operations, facilities or office management processes
• Demonstrated experience working in a fast-paced environment in a role that requires proactivity, successful project planning, and execution with a high level of attention to detail
• Demonstrated organizational and project management skills, and success advancing process improvements and enhancing operational efficiency
• Prior experience collaborating across internal teams and external vendors
• Strong communications skills including verbal and written communication and the ability to effectively delegate tasks
• Excellent computer skills, especially Microsoft Office Suite and Zoom are required; experience with an HRIS or similar employee management tool is preferred

Approximately 5-7 years of previous operations, HR, or office administration and/or operations experience. The salary range for this position is $80,000-$95,000. In addition to base annual compensation, Freedman Consulting offers a comprehensive benefits package and discretionary annual bonus based on individual and firm performance. The starting salary is determined based on the candidate’s knowledge, skills, experience, internal equity considerations, and budget availability. To apply, please submit your resume and a cover letter.

Freedman Consulting, LLC is an Equal Opportunity Employer. We strongly encourage candidates from underrepresented groups to apply. Freedman Consulting does not discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, non disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Freedman Consulting, LLC is committed to providing access and reasonable accommodation in its services and employment for individuals with disabilities. If you need accommodations during the application process, contact the Director of Talent Acquisition at Kline@tfreedmanconsulting.com.

• All Freedman Consulting employees based in Washington, DC, follow a hybrid office policy. There are no in-office requirements, in-office work is encouraged and determined by team managers. The firm’s hybrid policy values flexibility and seeks in person collaboration when it will be most beneficial in serving client, project team, or firm needs. NOTE: This position includes on-site presence in the firm’s Washington, DC office at least one day a week.