Account Manager - Remote Nonprofit Accounting Manager

Account Manager

Sutro Li is seeking an Account Manager to join our mission-driven team. We're not just another accounting firm - we're a catalyst for change, empowering nonprofits to make a bigger impact in the world. Our collaborative, story-based accounting services go beyond traditional number-crunching to support great causes and help our clients focus on their passion.

About the Role

As an Account Manager reporting to the Associate Director, you'll be at the heart of our client relationships. In this role, you'll manage the accurate and timely delivery of financials, translate complex financial data into actionable insights, and serve as a trusted advisor bridging finance and mission objectives for our clients.

What We're Looking For

• Proficiency in cloud accounting applications (e.g., Xero, QuickBooks Online, Jirav, Bill.com, Gusto, Plooto)
• Experience working with various levels of an organization, from finance staff to board directors with the ability to bridge the needs of different stakeholders in the finance cycle
• Superior project management with excellent attention to details
• Passion for supporting mission-driven organizations
• Excitement for new technology and innovative accounting approaches
• Experience working with India-based teams, a plus

Key Responsibilities

1. Client Service and Relationship Management
   • Manage client expectations, balancing scope of work and client requests
   • Lead client meetings, maintaining a safe and open space for all participants
   • Monitor client satisfaction and relationship status
2. Financial Services and Analysis
   • Provide month-close services and value-added technical advice
   • Review monthly and annual financials, conducting analysis
   • Identify potential issues or risk areas in client financials
   • Perform final reviews of audit schedules and financial support documents
3. Team Management and Development
   • Oversee work of the India-based accounting team, ensuring quality of deliverables
   • Provide feedback to staff on performance, contributing to team building and mentorship
4. Project Management and Prioritization
   • Track deadlines for core client deliverables
   • Manage multiple client projects simultaneously

Why Sutro Li?

We're a smart, kind, thoughtful, and curious international team united by our commitment to social change. We see our work as an opportunity to learn, co-create, and amplify the impact of mission-driven organizations. Unlike traditional firms bound by billable hours, we measure our value by the positive change we help create in the world.

If you're looking to use your finance and client management skills as a tool for activism and social good, making the world a better place through our clients' work, let's talk. Join us in our mission to transform accounting into a powerful lever for positive change.