Operations Assistant

ROCKBlue is seeking an Operations Assistant to join our dynamic non-profit organization. The Operations Assistant will work closely with the Operations Manager and ensure that all of the departments within ROCKBlue have what they need to help ROCKBlue reach its mission. This is a great opportunity for someone who wants to help others, grow their skillset and work in a team environment. 

ROCKBlue is a nonprofit that aims to solve the growing gap between reliable water supply and accelerating urban demand by leveraging its large network of highly experienced specialists. We focus on strengthening the ability of water and sanitation utilities to provide these services to the poorest individuals in cities and towns across the developing world. ROCKBlue is offering an opportunity to get involved with our dynamic organization. As Operations Assistant, you will directly and indirectly assist ROCKBlue in reaching its mission, impacting the lives of millions of people. Within our organization you will learn invaluable communication skills and work with a diverse group of people, situated around the world. The small nature of our organization offers many opportunities for advancement as well as exposure to all business activities. 

Responsibilities

• Work closely with the Operations Manager to ensure ROCKBlue runs smoothly
• Develop and/or honing operational procedures and policies
• Attend weekly check-in call with Operations Manager and HR
• Follow up with ROCKBlue’s department heads to ensure that they adhere to ROCKBlue’s goal setting initiatives
• Work with HR to ensure that:
• ROCKBlue sends out its bi-annual team member surveys and that the data is analyzed, interpreted and presented to senior management
• Effective inter-divisional communication, accountability and engagement by all team members
• ROCKBlue’s LIFTUP initiative is taking place as it should and that regular engagement with all volunteers are taking place
• The recruitment process moves along swiftly and that positions are filled before its deadline

Requirements and Qualifications

• Excellent oral and written communications skills in English
• Effective time management
• Software skills with a preference for Google Workspace, and the ability to learn Trello, Slack and Clockify
• A stable internet connection
• Ability to take initiative by suggesting ways to improve ROCKBlue’s operations
• Problem solving capabilities
• A relevant business degree or diploma will be beneficial

Time commitment

Ability to dedicate 4-6 hours per week, virtually, starting immediately

Remuneration

This is a volunteer position