Food and Infant Needs Coordinator

Gaithersburg HELP is a dedicated, all-volunteer organization that provides essential support to local communities. We are seeking a volunteer to assist clients with food and infant needs. If you live in Montgomery County, MD, we can use your help.

This volunteering responsibilities include:

• Retrieving and returning voicemails.
• Booking pantry appointments or deliveries based on client needs.
• Registering new households in the Food Bank Manager database.
• Informing clients about Gaithersburg HELP services and referring them to other teams (Rx, Transportation, etc.) as needed.
• Refer callers to other resources available in the county, as needed. Keep informed of those resources as displayed on the Gaithersburg HELP webpage.
• Working scheduled shifts and coordinating with the lead volunteer.

This role is remote and requires a computer with internet access. Volunteers should be comfortable with emails, online forms, and basic online research. Commitment is 1–5 hours per week. We will provide all the necessary training (max 4 hours).

Ideal candidates have:

• A pleasant telephone manner
• Patience and active listening skills
• A genuine desire to help others with respect

NOTE: While this is a remote volunteer opportunity, we prefer candidates who live in Montgomery County, Maryland.

If you're interested, we'd love to hear from you!

Thank you for your interest and your passion to help our communities.