Food and Infant Needs Coordinator

Gaithersburg HELP is a dedicated, all-volunteer organization that provides essential support to local communities. We are seeking a volunteer to assist clients with food and infant needs. Responsibilities include:

• Retrieving and returning voicemails.
• Booking pantry appointments or deliveries based on client needs.
• Registering new households in the Food Bank Manager database.
• Informing clients about Gaithersburg HELP services and referring them to other teams (Rx, Transportation, etc.) as needed.
• Refer callers to other resources available in the county, as needed. Keep informed of those resources as displayed on the Gaithersburg HELP webpage.
• Working scheduled shifts and coordinating with the lead volunteer.

This role is remote and requires a computer with internet access. Volunteers should be comfortable with emails, online forms, and basic online research. Commitment is 1–5 hours per week. We will provide all the necessary training (max 4 hours).

Ideal candidates have:

• A pleasant telephone manner
• Patience and active listening skills
• A genuine desire to help others with respect

If you're interested, we'd love to hear from you!

Thank you for your interest and your passion to help our communities.